Mandarin-speaking Desk Assistant
16 hours ago
Melbourne, Sydney- Wealth Management- Contract or TemporaryOur client is a Tier 1 Private Wealth Manager seeking a Desk Assistant with fluent Mandarin language skills to join their team for an initial 12-month contract.
**The role can be hired in either Sydney or Melbourne**
Our client provides a full brokerage service to individual clients investing in both domestic and international equities, and wealth management services including financial planning, margin lending and managed funds investments.
A key function of the Wealth Management Desk Assistant role is the ability to deal confidently with Private Client Advisors and their clients in a high volume, time critical environment.
**Key Responsibilities include**:
- Distribute new account documents and required notifications to clients and review new account forms for accuracy and completeness, including input of client banking details.
- Assign account numbers and provide Private Client Advisers with completed new account forms after management approval.
- Arrange and assist with CHESS and sponsorship, off-market, broker to broker and issuer to CHESS transfer of client documents.
- Authorise access and respond to client queries re Website.
- Coordinate Initial Public Offering allocations and applicable client documentation.
- Liaise with back office and share registries regarding client and PCA enquiries.
- Liaise with back office and share registries regarding client and PCA enquiries.
- Coordinate client seminars, conferences and presentations.
- Maintain account files and undertake regular follow-up on missing documents.
- Process and monitor stock settlements, including follow up with clients re outstanding funds.
- Participate in department cross-training as required.
**Qualification Requirements for this role include**:
- Degree qualified within a banking related discipline.
- Prior Equity client services, Desk assistant or Wealth Management operations experience required.
- Fluent Mandarin language skills required.
- Ideally RG146 qualified.
- Excellent communication and influencing skills.
- Ability to work under pressure and to tight time frames within a team.
- Goal-oriented with demonstrated drive and initiative.
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