Sales Development Representative

7 days ago

Sydney, Australia ServiceNow Full time

**Company Description**
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

**_
*You must be able to start on September 1, 2025*_**

ServiceNow is looking for a high achieving Sales Development Representative to join our expanding Global Sales Development team. You will produce new business pipeline in mid
- to large-size enterprises, working with Lead Development Representatives and Field Sales professionals.

**What you get to do in this role**:
The Sales Development Representative builds sales pipeline by identifying qualified opportunities:

- Establish new business relationships with influential contacts within target accounts
- Understand an organization's goals
- Identify new sales opportunities and pass them to Field Sales team members in the CRM
- Partner with Field Sales to create regional territory plans
- Use our technologies to prioritize, disposition and manage marketing leads to maintain service level agreements with Marketing

**Qualifications** To be successful in this role you have**:

- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- A creative and customer-focused mindset
- Experience with telemarketing, lead generation, or cold calling
- A general understanding of Cloud Computing and SaaS offerings
- Ability to differentiate yourself to customers
- Travel for training or meetings may occasionally be required

FD21

**Additional Information** Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**Accommodations**

**Export Control Regulations**

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

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