Executive Manager, Business Controls

7 days ago


Sydney, Australia Westpac Banking Corporation Full time

Executive Manager, Business Controls & Monitoring
- **Utilise your significant senior stakeholder expertise to support our transformation programs with a focus on robotics, automation and risk**:

- **Showcase your proven people leadership expertise managing a team of experienced Senior Business Controls Managers**:

- **Play to your strengths in automation supporting the Group Operations chief process office**:

- **Sydney OR Adelaide: fixed term contract until January 2026**

**How will I help?**

As the Executive Manager, Business Controls & Monitoring, you will lead a team of senior risk professionals to provide high quality first line risk advice to the Group Operations (GO) Leadership Team. Specifically, this role supports the Group Operations Chief Operations Office (GO COO) and the Process and Intelligent Automation Services (PIAS, aka Robotics), who are the strategic and Automation functions for Group Operations.

We're keen to hear from industry leaders who are skilled in strategy, transformation, technology and risk who can bring the right people and capabilities together to design and deliver on critical pieces of work that challenge and uplift the status quo.

You'll bring significant people leadership and stakeholder expertise to the role. You'll be scaffolded, to continue building your risk and controls knowledge via our mature and experienced team, who will provide key focus on the delivery of building a strong risk culture and maturity.

We'd be thrilled to leverage your industry leadership expertise in automation, robotics and transformation mastery within a complex and regulated environment, where you'll embed new control frameworks for emerging technologies.

**Key responsibilities will include**:

- **People leadership** of a team of seasoned risk professionals to provide first line risk advice to the Group Operations transformation functions of GO COO and PIAS.
- **Partner with senior stakeholders** to educate, uplift and embed strong risk management practices and risk culture.
- **Provide insights** and ensure management reporting to Steering Committees, Divisional Risk and Governance Forums are transparent, timely and clear.
- **Develop and embed new control frameworks** for emerging technologies. Monitor and assess the adequacy and strength of the control environment.
- **Advise the business** on the risk transformation strategy for Group Operations through control simplification, metrics, optimisation and automation management frameworks, and ensure alignment to the Groups risk frameworks, strategy, appetite and regulatory obligations.
- **Support programs** to define and deliver risk benefits, risk assess delivery and delivered risks, supporting the GO businesses to make sound risk decisions and protect customer and organisational outcomes.
- **Build strong and sustainable risk management practices** and operating rhythm for the GO COO and RIAS Business Controls and Monitoring (BCM) team.
- **Support capability growth** for the GO BCM team in shaping the risk professional of the future.

**What's in it for me?**

You'll play a significant part of the future of our business, building upon our strengths for the past 200+ years. Our purpose is to create better futures together. So, we'll back you in the development of your career with internal broad career prospects and flexible working.

During your fixed term contract, you'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.

This role requires a minimum of 3 days in the office to connect with colleagues.

**What do I need to succeed in this role?**
- **People leadership** where your brand is well regarded for building high performance teams, with high learning agility, change adaptability and a commitment to continuous improvement.
- **A pragmatic approach to problem solving** and strategic thinking with an innovative and simplicity overlay.
- **A deep sense of purpose with a customer first mindset**, determination and resourcefulness to achieve cut through with supporting senior leadership teams in making critical risk decisions.
- **T**echnology risk management or compliance knowledge within a regulated environment**, risk-in-change or project risk expertise with automation.
- Tertiary qualifications in a relevant field.

**What is it like to work in this team?**

This role will manage 6 people, and sits within a larger team of 70. With exposure to significant transformation programs, you'll be working right at the forefront of Westpac's evolution of cutting-edge automation practices for defining how we work with risk. Our focus is about making our processes, systems and tech simpler to improve service to customers, grow our business, make Westpac a better place to work for our people and reduce risk.

At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures togeth



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