Ticketing and Events Coordinator

**Our Company**

The Australian Ballet is one of the world's leading national ballet companies and a globally recognised Australian major performing arts organisation. Each year the company presents upwards of 220 performances through its main stage seasons in Melbourne, Sydney, Brisbane, Adelaide, Canberra and Perth along with public programs, special events, an extensive regional tour, a Children's Ballet and Education programs and regular overseas tours.

Orchestra Victoria, (OV), provides pit services for ballet and opera in Victoria, and is a wholly owned subsidiary of The Australian Ballet. The Australian Ballet and Orchestra Victoria have an annual turnover of more than $70 million and employ over 265 staff.

**Position Summary**

The Ticketing and Events Coordinator is responsible for two distinct streams of work for The Australian Ballet's portfolio of corporate partners:
The coordination of an annual calendar of ticketing requirements for corporate partners

The planning and coordination of events, predominantly pre-performance dinners and cocktail style hospitality

The Australian Ballet has a strong and continually growing partnership partner portfolio with some of the leading and most respected brands in the Australian market. The Ticketing and Events Coordinator role sits within the External Relations team who has developed a reputation for excellence in arts partnerships, and consistently delivers to a high-standard.

This is a Melbourne based position and has a limited travel component as sponsor events and season obligations require.

**Duties and Responsibilities**
- Coordinate all ticketing requirements for the all Corporate Partners to Opening Nights, season nights, Dress Rehearsals, sponsor events, corporate hospitality program and ad hoc requests. This includes allocating tickets in Tessitura database in response to sponsor requirements, issuing of tickets to sponsors and facilitating day-to-day ticketing requests
- Liaise with all ticketing stakeholders internally including Ticketing and Customer experience team, Company Management, and External Relations team
- Liaise and co-ordinate all event requirements with performance venues, venue caterers, suppliers and broader External Relations team members
- Onsite event delivery support and hosting for events in Melbourne (after-hours during performance seasons)
- Responsible for ensuring all ticketing, event builds and relevant information is input into Tessitura database and broader company scheduling software system

**Knowledge, Skills and Abilities**
- Experience in Tessitura - Highly desirable
- Min 3-5 years administration and/or ticketing/events roles
- Self-starter with excellent written and verbal communication skills
- Very strong Project Management skills ie able to multitask, prioritise, meet deadlines
- High attention to detail and accuracy
- Strong computer and database management skills
- Ideally from a fast-paced background and comfortable working in a high-energy, deadlines driven environment
- A confident, strong customer service orientation and team player
- Flexible, collaborative, problem solver

**Employee Benefits**:

- Working from home Monday and Fridays
- Complimentary ballet tickets
- A world class architecturally designed open plan head office in Southbank, Melbourne.
- Discounted onsite parking (Melbourne).
- World class artistic facilities

**Employee Wellbeing**:

- Access to our onsite general practitioner (bulk billed)
- Onsite gym (Melbourne)
- Onsite circuit, Pilates, or yoga classes (Melbourne)
- Free annual flu vaccination
- Employee Assistance Program - free confidential advice and counselling services

**Diversity and Inclusion**

As Australia's National Ballet Company, we are deeply committed to cultivating and sustaining an organisation that is equitable, fair and inclusive. Our aim is to become a truly inclusive organisation with a workforce that reflects Australia today. This is fundamental to The Australian Ballet's future success and our ability to continue to contribute to culture and society in Australia. We embrace diversity both on and off stage. The range of perspectives and experience diversity brings is an asset to our organisation and all those who work with us. We have developed a Diversity and Inclusion Plan and Reconciliation Action Plan to enable us to meet our diversity and inclusion aims, and our commitment to First Nation communities.

**Our Values**

We are exceptional | We are ambitious | We are innovators | We are proudly Australian | We are one team | We are sustainable