Biz Apps Technology Specialists

**Why Microsoft**

The team at Microsoft ANZ sees Start-ups and cloud-born organisations as critical to our mission. These companies will help accelerate the priorities of our nations and change our world for the better as they aim to transform business process, finance, climate action, and more changing the way we live and work. Microsoft aspires to empower every cloud-born innovator to scale and grow with Microsoft technology and via Microsoft’s unique channel and customer ecosystem.

This team at Microsoft is at the leading edge of our business and one of the fastest growing and most exciting groups in the Company. We operate like a “start-up” within Microsoft and the team driving this initiative is incredibly entrepreneurial and high-performance. Senior leaders across Microsoft are making an incredible commitment to this initiative and we are rapidly scaling this program, looking for new talent to join our rapidly expanding team.

**Responsibilities**:
**The purpose of this role**

The Technical Specialist is a key member of the Business Applications sales pursuit team and is a strategic thinker, proactive problem solver, sales and technical roadblock resolver displaying a growth mindset with deep functional and technical knowledge in the workload.

**Responsibilities include**:

- Assist Sales Executive in delivering compelling RFP/RFI response, in envisioning solution using ISV components, by assembling and collaborating with a technical pursuit team that includes partner and ISV resources.
- Design Customer-centric Solutions Aligned with Envisioned Solution & Business Value.
- Deliver a customer-centric demonstrations, delivering a compelling solution demonstration emphasizing business value aligned to the designed solution.
- Ensure demonstration follows “Tell-Show-Vision” model and has an end-to-end view building opportunities for seeding and expansion after initial sale.
- Work with Customer Success/Partner Team on Deployment Plan.
- Assist Business Applications Sales Executive in reviewing licensing proposals.
- Collaborate with Customer Success team and partners to ensure the customer agreed deployment plan maps to Key Performance Indicators.

**Qualifications**:
**What skills do you need to have?**

There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:

- Business solutions (CRM/ERP) workload expertise in one or more of the following: Sales, Marketing, Customer Service, Field Service, Supply Chain, Manufacturing, Retail/Commerce and/or Finance and how these solutions help customers achieve their desired business outcomes.
- Business value selling methodologies and practices mapped to customer persona pains/issues to uncover customers stated and unstated needs.
- Driving and designing a solution strategy as part of the overall opportunity lifecycle.
Extensive collaboration with technical pursuit teams designing cloud-based customer solutions.
- Customer-centric mindset with demonstrated passion for delivering customer value.
- Ability to bring innovative technical solution ideas to customer problems.
- Strong negotiation, organizational, presentation, deep technical product demo skills.
- Strong leadership to influence key technical decision makers.

**Required qualifications**
- Relevant certifications from Microsoft or competitive platforms AND 6+ years technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 6+ years technical pre-sales or technical consulting experience
- OR equivalent experience

**Team Culture and Support**

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer.

Our mission is deeply inclusive.. Inside Microsoft | Global Diversity and Inclusion at Microsoft

**What next?**

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential. While we’re not able to reach out directly to every applicant, we will always do our best to help you feel heard and supported throughout the experience.

In the meantime, please see our FAQs, Interview Tips and Accessibility Support for more information on our recruitment process.