Entry Level Transport Coordinator
3 days ago
**About Us**:
Wiseway Logistics (WWG) is an ASX listed fast growing international freight forwarding company, operating in 11 cities across 5 countries. We have been providing our substantial client base with all rounded freight and logistics services, such as international air and sea freight, customs clearance, warehouse storage and domestic transportation.
**Your responsibilities include, but not limited to**:
- Transport Coordination - managing workload and assisting with scheduling rosters for drivers (full-time, contractors and casual).
- Handling and organizing transport for export/import/interstate freight.
- Communicating with suppliers, partners, and customers to convey shipment details, address any customer concerns, and provide updates on transportation status.
- Providing excellent customer services through prompt addressing of customer inquiries, concerns, and transport related requests.
- Maintain accurate and up-to-date records for driver schedules and timesheets, worksheets, documentations, and delivery times and handling general driver enquiries.
- Complete all required documentation in a timely manner and in accordance with Company policy and ensuring accuracy with compliance obligations.
- Follow all WHS and compliance requirements.
- Co-coordinating and working closely with cross-functional teams, including warehouse, perishables, imports and exports teams, to ensure seamless coordination.
- Collaborating with the Transport Team nationally to achieve and exceed department KPIs.
- Support to managers for other Operational duties.
- Ad-hoc tasks as required by management.
**Skills & Requirements**:
- Experience or exposure to Transport Coordination or Allocation (preferred).
- Freight, Logistics or Transport experience and knowledge preferred but not required.
- Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- Excellent communication and customer service skills.
- Good time management and attention to detail.
- Ability to work in a fast-paced environment, multitask, and adapt to changing priorities.
- Willingness to learn and adapt to new processes and technologies.
- Have an enthusiastic approach to self-management and be proactive in all situations.
- Proficiency to communicate in Mandarin (Beneficial).
**How to Apply**
**Salary**: $55,000.00 - $70,000.00 per year
**Benefits**:
- Professional development assistance
Application Question(s):
- What is your annual salary expectation?
**Education**:
- Bachelor Degree (required)
**Experience**:
- Transport Coordination: 1 year (required)
- Customer service: 2 years (preferred)
- Freight Forwarding: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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