Wellness Centre Customer Service Attendant

1 week ago


Paddington, Australia City Cave Paddington Full time

**Is This For You?**
- Do you love connecting with people on a deeper level?
- Would you get job satisfaction helping people achieve their wellness goals?
- Do you have attention to detail in setting up a clean, relaxing and welcoming environment?
- Would you enjoy making sales offers that actually benefit the customer?
- Are you able to multi-task and show leadership with your colleagues?

**About Us**

City Cave Float & Wellness Centre gives life back to humanity by creating nurturing environments that are accessible to everyone. City Cave aims to build healthier communities through services that support the mental and physical wellbeing of our guests, offering Float Therapy, Infrared Saunas, and Massage services. Our values of balance, collaboration, empathy, and abundance guide everything we do. As the fastest-growing health and wellness brand in the Southern Hemisphere, City Cave is on the fast track to success, and we are excited to expand our team with individuals who share our passion for wellbeing.

**About You**
- Positive and inviting attitude
- Good work ethic
- Reliable
- Clean and tidy appearance
- High-level communication skills
- Good multitasking and time management
- Previous customer service and sales experience
- Personable and approachable
- Confident speaking with others on the phone and in-person
- Good attention to detail
- Ability to learn and use computer and booking systems

**Why work for us? City Cave Benefits**

Join the forefront of Australia's Float, Sauna, and Massage Therapy industry with City Cave, a leader in innovative wellness experiences.
Become part of a dynamic team dedicated to exceeding guest expectations and pushing boundaries in holistic wellness.
Enjoy a supportive and nurturing work environment that fosters career growth and development.
Access exclusive discounts on City Cave services.

Our thriving centre, cherished by loyal guests, operates from 9 am to 9 pm daily, seven days a week. Evening and weekend shifts are essential due to high demand for appointments.

**Employer Questions**
- Share an example of a challenging customer service situation you successfully resolved. What was the outcome?
- How do you ensure consistent quality in customer interactions, especially during busy or stressful periods?

**Job Type**: Casual

Pay: $29.33 - $31.23 per hour

Expected hours: 12 per week

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- Weekend availability

**Experience**:

- Hospitality/Retail: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person



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