Consultant, Digital Notifications

2 days ago

Melbourne City Centre, Australia NAB Full time

Consultant, Digital Notifications (12 months Fixed term contract)
- Job number: 798709
- Primary position location: VIC- Melbourne CBD
- Category: Business Analysis
- Category: Digital & Innovation
- Work type: Fixed term Full time
- Work type: Secondment
- Closing at: Feb 27 2025 - 23:55 AEDT

**Favourite**

Be part of our amazing Digital Engagement team as a Consultant, Digital Notifications. The purpose of this role is to increase digital engagement and deepen customer relationships through targeted and personalised digital notifications by working with the cross-functional delivery team to execute on notifications.
- **Bring your experience in digital delivery to this exciting new role**:

- **Drive world class, simple and intuitive experiences for customers and colleagues**:

- **You’ll join a high-performing business, backing talented individuals**:

- **Initial 12 months Fixed term contract with possible extension**

In this **Consultant Digital Notifications role,**you will
- Lead the identification, scoping, shaping, and prioritising of key digital notifications use cases across Servicing, Sales, Bank of Choice, Advocacy and Safety focus areas.
- Lead and contribute to broader Digital Engagement business priorities.
- Execute prioritised Domain-funded digital notifications, ensuring clarity on RACI and surface issues and support initiative owners to resolve.
- Delivery of business outcomes using Agile Ways of Working in collaboration with the value chain (e.g., **Technology, Marketing, Enterprise Data and POs etc)**:

- Track the engagement and benefits of delivered notifications for benefits realisation and reporting.
- Ensure strong engagement with **Enterprise Data, Customer Decisioning & Data Science, Product Domains and Marketing** to deliver outcomes and enable efficiencies across the program.
- Develop and manage communications & engagement strategy to effectively communicate change and awareness of Digital Engagement value proposition to the organisation.

**What you will bring**:

- **Digital/delivery** experience or driving digital outcomes.
- **Strong level understanding on how to utilise data and insights to drive the right business outcomes**:

- Experience with** Agile Ways of Working** within product or project management roles.
- Demonstrated initiative to drive delivery with a focus on outcomes.
- **Sound technology and data understanding** with the ability to interpret insights into actions.
- Diversity of thought and strong problem-solving skills
- Proven influencing and **storytelling skills**to build cross divisional stakeholder relationships.
- Strong **business acumen,** understanding business drivers with **financial and commercial orientation**

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

  • Head of Digital Engagement

    1 week ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $120,000 - $180,000 per year

    Head of Digital EngagementJob number: 802878Primary position location: VIC- Melbourne CBDCategory: Digital & InnovationCategory: Product ManagementCategory: Retail/ConsumerWork type: Fixed term Full timeWork type: Permanent Full timeClosing at: Sep :00 AESTFavouriteShowcase your senior leadership experience as the Head of Digital EngagementMore than a...

  • Regulatory Advisor

    1 week ago

    Melbourne, Australia Australian Health Practitioner Regulation Agency (AHPRA) Full time

    **Job no**: 497913 **Work type**: Ongoing Full Time **Location**: Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth **Categories**: Notifications, Regulatory Operations Do you value interesting and challenging work with a focus on public safety? Would you like to work in a flexible hybrid working model, in an organisation with a commitment to...

  • Recruitment Consultant

    3 days ago

    Melbourne, Australia Just Digital People Full time

    **Recruitment Consultant** **Melbourne, Vic** **Full-Time** Recruiters - this one is for you! We are looking to grow our Melbourne team... We are looking for driven, hungry and fun-loving Recruitment Consultants to join our team of legends. We are looking for experienced consultants to jump onto a range of growing desks within a range of spaces in the...

  • Consultant, Customer Communication Insights

    2 weeks ago

    Melbourne, Australia NAB Full time

    Consultant, Customer Communication Insights - Job number: 797098 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Category: Data & Analytics - Work type: Permanent Full time - Opening at: Dec 4 2024 at 06:00 AEDT - Closing at: Dec 18 2024 at 23:55 AEDT **Favourite** **Consultant Customer Communication Insights** Support...

  • Consultant, Digital Records Manager

    2 days ago

    Melbourne City Centre, Australia NAB Full time

    Consultant, Digital Records Manager - Job number: 800966 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Banking & Financial Services - Category: Data & Analytics - Category: Digital & Innovation **Show More** - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Jun 22...

  • Senior Business Analyst

    2 weeks ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $80,000 - $120,000 per year

    Senior Business AnalystJob number: 803556Primary position location: VIC- Melbourne CBDCategory: Project ManagementWork type: Permanent Full timeClosing at: Sep :55 AESTFavouriteExciting opportunity for a motivated Senior Business Analyst to join Digital Notifications team within Personal BankingYou'll join a high-performing business, backing talented...

  • Digital Account Director

    1 week ago

    Melbourne, Victoria, Australia Club Digital Full time $80,000 - $120,000 per year

    A global eCommerce Consultancy/Agency is currently looking for a Digital Account Director to lead a handful of clients out of Melbourne, mainly across Paid Search, Social Media & SEO services.This is an amazing opportunity to work with some very recognisable eCommerce brandsPlease note this role is not leading a team, but you may have a chance to hire a...

  • Learning and Capability Consultant

    3 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    **Learning and Capability Consultant - Digital Learning and Design** - **Work in a team of Multi-Agency Risk Assessment and Management and Information Sharing (MARAMIS) experts to build innovative and engaging online learning solutions, utilising expertise with contemporary design, development tools, and methodologies**: - **VPS 5.1 position: $113,022 to...

  • Delivery Lead Consultant

    1 week ago

    Melbourne, Australia V2 Digital Full time

    **ABOUT V2 AI** V2 AI is a leading Data & AI consultancy backed by $30m in VC funding, allowing us to meet our customers' needs. We harness the power of Data & AI to accelerate business outcomes for some of the world's largest brands. We bring decades of experience and a unique delivery model to partner with our customers on the most complex problems for...

  • Delivery Lead Consultant

    1 week ago

    Melbourne, Victoria, Australia v2 Digital Full time $120,000 - $180,000 per year

    ABOUT V2 AIV2 AI is a leading Data & AI consultancy backed by $30m in VC funding, allowing us to meet our customers' needs. We harness the power of Data & AI to accelerate business outcomes for some of the world's largest brands. We bring decades of experience and a unique delivery model to partner with our customers on the most complex problems for immense,...