Consultant, Digital Notifications

6 hours ago

Melbourne City Centre, Australia NAB Full time

Consultant, Digital Notifications (12 months Fixed term contract)
- Job number: 798709
- Primary position location: VIC- Melbourne CBD
- Category: Business Analysis
- Category: Digital & Innovation
- Work type: Fixed term Full time
- Work type: Secondment
- Closing at: Feb 27 2025 - 23:55 AEDT

**Favourite**

Be part of our amazing Digital Engagement team as a Consultant, Digital Notifications. The purpose of this role is to increase digital engagement and deepen customer relationships through targeted and personalised digital notifications by working with the cross-functional delivery team to execute on notifications.
- **Bring your experience in digital delivery to this exciting new role**:

- **Drive world class, simple and intuitive experiences for customers and colleagues**:

- **You’ll join a high-performing business, backing talented individuals**:

- **Initial 12 months Fixed term contract with possible extension**

In this **Consultant Digital Notifications role,**you will
- Lead the identification, scoping, shaping, and prioritising of key digital notifications use cases across Servicing, Sales, Bank of Choice, Advocacy and Safety focus areas.
- Lead and contribute to broader Digital Engagement business priorities.
- Execute prioritised Domain-funded digital notifications, ensuring clarity on RACI and surface issues and support initiative owners to resolve.
- Delivery of business outcomes using Agile Ways of Working in collaboration with the value chain (e.g., **Technology, Marketing, Enterprise Data and POs etc)**:

- Track the engagement and benefits of delivered notifications for benefits realisation and reporting.
- Ensure strong engagement with **Enterprise Data, Customer Decisioning & Data Science, Product Domains and Marketing** to deliver outcomes and enable efficiencies across the program.
- Develop and manage communications & engagement strategy to effectively communicate change and awareness of Digital Engagement value proposition to the organisation.

**What you will bring**:

- **Digital/delivery** experience or driving digital outcomes.
- **Strong level understanding on how to utilise data and insights to drive the right business outcomes**:

- Experience with** Agile Ways of Working** within product or project management roles.
- Demonstrated initiative to drive delivery with a focus on outcomes.
- **Sound technology and data understanding** with the ability to interpret insights into actions.
- Diversity of thought and strong problem-solving skills
- Proven influencing and **storytelling skills**to build cross divisional stakeholder relationships.
- Strong **business acumen,** understanding business drivers with **financial and commercial orientation**

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

  • Product Owner, Digital Notifications

    1 week ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Full time, Permanent Full time **Region**: VIC- Melbourne CBD - **12 months fixed term opportunity as a **Product Owner** **within **Personal Everyday Banking team**: - **Bring your expertise in Digital Notification**: - **You’ll join a high-performing business, backing talented individuals** **In this role you will**: -...

  • Head of Digital Engagement

    5 days ago

    Melbourne City Centre, Australia NAB Full time

    Head of Digital Engagement - Job number: 802878 - Primary position location: VIC- Melbourne CBD - Category: Digital & Innovation - Category: Product Management - Category: Retail/Consumer - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Sep 13 2025 - 17:00 AEST **Favourite** - **Showcase your senior leadership experience as...

  • Outage Notification Specialist

    3 days ago

    Melbourne, Australia nbn™ Full time

    Job Expectations We have an exciting new opportunity at nbn, for a Outage Notification Specialist Reporting to the Executive Manager - Major Incident Management. A bit about your role The Outage Notification Specialist is a key member of the Network Operations team within Customer & Network Services. The role provides timely, targeted and relevant...

  • Regulatory Advisor

    1 week ago

    Melbourne, Australia Australian Health Practitioner Regulation Agency (AHPRA) Full time

    **Job no**: 497913 **Work type**: Ongoing Full Time **Location**: Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth **Categories**: Notifications, Regulatory Operations Do you value interesting and challenging work with a focus on public safety? Would you like to work in a flexible hybrid working model, in an organisation with a commitment to...

  • Recruitment Consultant

    2 days ago

    Melbourne, Australia Just Digital People Full time

    **Recruitment Consultant** **Melbourne, Vic** **Full-Time** Recruiters - this one is for you! We are looking to grow our Melbourne team... We are looking for driven, hungry and fun-loving Recruitment Consultants to join our team of legends. We are looking for experienced consultants to jump onto a range of growing desks within a range of spaces in the...

  • Consultant, Customer Communication Insights

    1 week ago

    Melbourne, Australia NAB Full time

    Consultant, Customer Communication Insights - Job number: 797098 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Category: Data & Analytics - Work type: Permanent Full time - Opening at: Dec 4 2024 at 06:00 AEDT - Closing at: Dec 18 2024 at 23:55 AEDT **Favourite** **Consultant Customer Communication Insights** Support...

  • Consultant, Digital Sales

    1 day ago

    Melbourne City Centre, Australia NAB Full time

    Consultant, Digital Sales - Job number: 798884 - Primary position location: VIC- Melbourne CBD - Category: Digital & Innovation - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Mar 5 2025 - 23:55 AEDT **Favourite** - **Bring your experience in Digital Sales Funnel Performance, SEO, CRO and Personalisation to drive simple and...

  • Consultant, Digital Strategy

    1 week ago

    Melbourne City Centre, Australia NAB Full time

    Consultant, Digital Strategy & Transformation - Job number: 800697 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Digital & Innovation - Category: Strategy - Work type: Permanent Full time - Work type: Permanent Part time - Closing at: Jun 18 2025 - 23:55 AEST **Favourite** **Help shape the strategy of...

  • Consultant, Digital Records Manager

    6 hours ago

    Melbourne City Centre, Australia NAB Full time

    Consultant, Digital Records Manager - Job number: 800966 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Banking & Financial Services - Category: Data & Analytics - Category: Digital & Innovation **Show More** - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Jun 22...

  • Digital Transformation Executive

    2 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $180,000 - $220,000

    Head of Digital EngagementShowcase your senior leadership experience as a champion of digital growth.Drive digital engagement and deepen customer relationships through targeted and personalized communications.Lead the value chain and scale cross-functional teams to deliver high-priority notifications use cases.Drive strategic direction and commercial...