Product Analyst

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Education

**Salary**: $91,418 - $103,725

Occupation: Analyst

Reference: VG/DE/FPIS/20001489

The Department leads the delivery of education and development services to children, young people and adults both directly through government schools and indirectly through the regulation and funding of early childhood services, non-government schools and training programs.

**2001489- Product Analyst VPS4 Ongoing**

Enjoy a career that makes a difference by helping to shape the education experience for Victoria.
- Be part of a vibrant Department culture with a strong sense of community and inclusion.
- Join the Education State.
- At the Department of Education and Training, we are committed to giving every Victorian the best learning and development experience, making our state a smarter, fairer, more prosperous place.

The Information Management and Technology Division guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.

IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.

As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong technical skills and customer centric approach.

**About the opportunity**

This is a fantastic ongoing opportunity is available for an Product Analyst to join a small team within the IT Services Branch within the Information and Management Technology Division reportig to the Manager, Security Operations.

This role works closely across multi-disciplinary ICT functions and collaborates with the external agencies including the Victorian Government Cyber Incident Response Service (CIRS). You will be responsible to provides security maintenance and incident response capability in a fast, high-volume service. Using enterprise security products, this role will actively utilise security platforms to provide insights and ongoing security response to maintain the department's security posture.

**About you**
- Organise and logically follow processes and keep order and management of multiple reports, stakeholders, and timelines.
- Organise, catalogue and query data to provide analytical reporting and insights to support performance improvements and greater adoption.
- Develops and edits written communications to ensure they contain the information necessary to achieve their purpose for the intended audience.
- Excellent interpersonal skills with ability to adapt style to meet the needs of the audience, understand the needs of all parties, clarify desired outcomes, facilitate discussions towards agreement, able to influence and achieve win-win results where practical.

**Why join us?**
- An emphasis on work / life balance
- High-performing team environment
- Equal opportunity employer
- Personal & Professional development opportunities
- Committed to safety & wellbeing
- Training & development opportunities

For more details regarding this position please see attached position descriptions.

Applicants requiring adjustments can contact the nominated contact person

**Applications close: 24/08/23