[anz] Culinary Operations Associate

2 weeks ago

Sydney, Australia HelloFresh Full time

**12 mth contract - NZ Culinary Operations Associate (Sydney based)**:
**The role**:
We are looking for a detail-oriented foodie to manage and coordinate Culinary operational processes across our NZ business. Our ideal applicant is agile, process-driven and detail-oriented with experience in operations in a food-related business.

Above all, we are looking for people who will **make HelloFresh** **better.** We believe there are many different ways of developing skills and we love diverse experiences So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

**What you’ll do**:

- Work closely with the Procurement, Menu Planning & Culinary teams to identify and coordinate suitable ingredient substitutions for recipes where replacements are required
- Review and approve planned menus on behalf of Culinary with respect to expected performance and ingredient availability
- Manage and advise on ingredient changes to weekly menus in line with customer feedback and product availability
- Continuously question and improve on Culinary operational processes
- Communicate updated instructions for ingredient substitutions to our Customer Care team
- Establish new, optimised processes through observing ways of working

**What you’ll bring**:

- Highly organized with a supreme attention to detail; you’ll triple confirm and cross check until you know beyond a shadow of a doubt that it’s correct
- Process-driven with an eager attitude towards improving operational efficiency
- A self-starter and truly proactive problem solver, who works relentlessly to execute all steps needed until the problem is solved
- Able to maintain consistent deadlines which ensuring complete accuracy across all projects and tasks
- Passionate about food and cooking
- Motivated by being part of an extremely fast-paced business
- 1+ years experience in a FMCG business
- Excellent communication & time management skills
- An intermediate knowledge of Excel / Google Sheets (e.g. importrange, index match, nested if functions)
- A good knowledge of cooking techniques and the behaviour of ingredients
- Experience using HelloFresh is a plus

**What we offer**:

- Significant reduction on our meal kits, 70% off from your first day
- HelloFresh Academies, monthly internal learning & development
- Continuous development including external courses
- Working flexibility available with a work from home hybrid
- A diverse and vibrant international environment
- A guaranteed steep learning curve & boost for your career
- Access to Headspace

**Duration**:12 month fixed term contract

**Location**: Australia, Sydney (Must have the rights to work in Australia)

**Are you up for the challenge?**:

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