Access Services Officer

14 hours ago

Melbourne, Australia DPC Portfolio Agencies Full time

**About PROV**

Public Record Office Victoria (PROV) is the archives of the State Government of Victoria. We hold around 100kms of hard copy records and 600,000 digital records dating from 1836 right up to the present day.

Our impressive collection includes records of immigration and shipping, criminal trials and prisons, premiers and governors, royal commissions, boards of inquiry, wills and probates and much more. These records hold stories of the key events and decisions that have shaped the history of the State of Victoria.

Established under the Public Records Act 1973 our objectives are to:

- Issue and advise on standards regulating the creation, maintenance and security of public records
- Preserve public records of permanent value
- Ensure that the archives are accessible

**About the role**

The Access Services Officer provides a face to face and online reference advisory service to customers via our North Melbourne Reading Room. This customer facing role is responsible for the retrieval, issuing and return of records to both the general public and government clients.

**About you**
- A customer service focus
- The ability to work autonomously
- Familiarity with historical research methods
- The ability to occasionally travel between our Ballarat and North Melbourne offices

**Why join us**
- Focus on best practice
- Positive and collaborative environment
- An emphasis on work/life balance
- Holistic approach to employee engagement

**How to apply

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