Access to Info Officer

16 hours ago

Melbourne, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As an Access to Information Officer, you’ll be responsible for processing Access to Information requests in line with legislation, guidelines and company processes.

You’ll assist staff and stakeholders by providing information and guidance on the release of documents and the requirements under the relevant Acts. This role also helps EML meet its legal obligations by supporting the timely and accurate release of information.

This will be a full time, permanent position based in the Melbourne office, with flexibility to work from home up to 3 days per week.

YOUR RESPONSIBILITIES
- Process Access to Information requests in line with relevant legislation, WorkSafe guidelines, and organisational procedures.
- Review and process Access to Information requests to ensure they meet the required minimum standards before releasing information.
- Maintain accurate records and file all information requests and related documents in line with records management guidelines.
- Record details of Access to Information requests, along with decisions and actions taken, to support the preparation of operational, organisational, and government reporting.
- Keep information management systems and records up to date on a daily basis to ensure accuracy and easy access to current information.

ABOUT YOU
- Strong computer skills, with the ability to quickly learn and navigate various software programs and systems used for data management and communication.
- Excellent attention to detail, ensuring that all information is accurately recorded and processed, along with strong time management skills to meet deadlines and prioritise tasks effectively.
- Ability to work independently with mínimal supervision while also thriving in a collaborative, diverse team environment where open communication and teamwork are key.
- Effective written and verbal communication skills, allowing you to clearly and professionally convey information to colleagues and stakeholders, both in writing and during verbal interactions.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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