Receptionist - Brisbane Office

2 weeks ago

Brisbane, Australia Spinal Life Australia Full time

**Receptionist**

Spinal Life Australia is a profit-for-purpose organisation that provides expert knowledge, specialist therapies and support tailored for people with spinal cord injuries and other physical disabilities. We are the largest provider of support services to people living with spinal cord injuries in Australia for over 60 years.

**About the role**:
We are looking for someone who has superior attention to detail and amazing interpersonal skills. This role requires someone who is consistently accurate, has meticulous administrative skills and exceptional customer service.

As the first point of contact with Spinal Life Australia and our state-of-the-art Healthy Living Centre, you will provide a professional, friendly, and warm welcome to all visitors including members, clients, staff, health care professionals. As part of the Customer Engagement Team, you will be responsible for the effective day to day operations of the reception area and the organisation’s switchboard. This is a **permanent part-time opportunity** based at Woolloongabba.

**We are looking for someone to**:

- Operate a busy switchboard allocating calls within the business or taking messages
- Enquiry management including face to face and telephone for internal & external clients
- Maintain confidentiality of organisation and customer information
- Maintain a well-presented, appropriately stocked reception work area and its amenities
- Maintain an e-register of staff movements in and out of office
- In and out mail and freight management including accurate charge out of postage costs
- Supporting personnel with scheduling of appointments
- Stationery stock management and ordering
- Data entry of travel claims on a fortnightly basis
- Coordination of functions / meetings including booking of meeting requests, room bookings and catering.

**What is needed to be successful?**
- Previous experience managing a busy switchboard
- Previous experience in delivering a high level of internal and external customer service
- Previous experience in the provision of administrative support
- Previous experience working within a quality framework
- Ideally have experience in the disability service industry
- Proof of Covid 19 Vaccination certificate
- Working in a team where you and your contribution is truly valued
- We celebrate together regularly with morning teas, BBQ lunches and afternoon snacks
- Salary packaging arrangements that can increase your take-home pay
- Staff Discount for Fitness Hub Membership - 7 days access
- Staff Discount on Therapies - Physio and EP's
- Convenient Woolloongabba location close to all public transport, and some good coffee shops
- Casual Fridays and Fruit Baskets Weekly

Please include a cover letter and resume when you apply.

**For further information regarding the role please feel free to contact Kate Collier, Talent Acquisition Specialist on 07 3435 3130**

**Job Type**: Part-time

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