Hostel Receptionist

9 hours ago

Brisbane, Queensland, Australia Roamer Brisbane Full time $40,000 - $70,000 per year

Casual Receptionist – Roamer Brisbane

We're looking for a friendly, reliable, and energetic Casual Receptionist to join the front desk team at Roamer Brisbane, our hostel/hotel hybrid in the heart of the city.

You'll be the first person our guests meet, helping with check-ins, check-outs, and making sure every traveller feels at home.

Shifts:

  • 7am – 3pm and 3pm – 11pm
  • We're especially looking to fill afternoon/evening shifts (3–11pm) right now.

Your main duties will include:

  • Organising and managing bookings
  • Answering phone calls and guest enquiries
  • Liaising with OTAs and handling online reservations
  • Providing excellent customer service at all times
  • Keeping reception running smoothly and supporting the rest of the team

What we're looking for:

  • A genuine people person with strong communication and problem-solving skills
  • Previous hostel or hotel reception experience would be a huge plus
  • Experience using MEWS PMS is highly advantageous
  • Fluency in English is required
  • Second languages are a plus — we host guests from all over the world
  • A positive attitude and friendly personality are essential
  • Someone who's keen to grow with the team and be part of Roamer for the long run

If you're organised, love meeting new people, and thrive in a lively, social environment, we'd love to hear from you.

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