Mental Injury Specialist

**Mental Injury Specialist**:
VIC - Melbourne CBD Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We have a committed team of people striving for customer excellence in the way we support people to recover from illness or injury and return to productive work.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

As the Mental Injury Specialist, you will support the operational claims teams as well as implement EMLs person centric Mental Injury Recovery and RTW strategy to deliver an enhanced service experience and to drive positive RTW and recovery outcomes.

Your role is dedicated to improving outcomes for workers with mental injuries and works in partnership with all claim’s operational teams and Client Services to deliver a specialised and proactive service which is outcome focused.

This is a **permanent, full-time** role based in the **Melbourne CBD** Office, with work from home flexibility

**YOUR RESPONSIBILITIES**
- Implement EMLs person centric Mental Injury Recovery & Return to Work strategy, with a focus on face-to-face services and support for workers and their employers
- Work collaboratively to make appropriate recommendations and undertake proactive case management activity required activities to Improve recovery and RTW outcomes for workers with primary and secondary mental injury
- Facilitate face-to-face meetings where required with all claim stakeholders (treating health practitioners, injured workers and employers), with the aim of supporting recovery and achieving a safe and sustainable return to work
- Provide oversight of mental injury recovery and RTW outcome trends and inform the development of RTW reporting and analytics that drives performance improvement

**ABOUT YOU**
- Excellent understanding of the relevant statutory acts and associated regulations and guidelines.
- Strong injury management capabilities with focus on return to work, mental health, medically complex cases or fatalities.
- Demonstrated experience in Injury management, particularly high-risk significant injury claims.
- Insurance/workers insurance experience.
- Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology, Social Work or Exercise Science) advantageous.
- Mental health first aid certificate (advantageous).