Recovery Case Coordinator – Mental Injury

2 weeks ago

Melbourne, Victoria, Australia Fire Rescue Victoria Full time $90,000 - $120,000 per year

What's on Offer

The Recovery Case Coordinator – Psychological will advise and assist leaders to address complex work-related psychological injuries.

We strive to create a high-quality working life for our community of valued employees. Working with us provides:

  • Access to a Rostered Day Off (
    must meet eligibility requirements
    )
  • Uniquely rewarding work in the service of the Victorian community;
  • Support for education, career and professional development;
  • Enterprise Agreement salary increases;
  • Leave loading;
  • Novated lease options and superannuation salary sacrifice;
  • An unrivalled suite of physical and mental health and wellbeing support services;
  • Access to a yearly sports voucher;
  • Discounted health insurance;
  • Free gym access on site;
  • Close to Public Transport (Parliament Station)

About the Role - Fixed term until 4 February 2026

As the Recovery Case Coordinator – Psychological (Mental Injury), you will:

  • Support employees to recover and return to work using your skills and knowledge of recovery from mental injuries;
  • Provide development and regular review of return-to-work plans;
  • Liaise with health professionals, specialists, leaders, insurers and other key stakeholders to drive positive outcomes;
  • Attend fire stations and other work locations statewide;
  • Proactively provide advice, education and training to key stakeholders in the areas of rehabilitation, return to work and workers compensation, and provide ongoing support to the organisation.

What you will need to succeed

A strong work ethic, passion for helping the community, teamwork, integrity, accountability, and respect are all values that the Fire Rescue Victoria admires.

  • Relevant tertiary qualifications in an allied health related field;
  • Experience managing complex psychological injuries;
  • Extensive understanding of workers compensation claims management and the relevant legislation;
  • Experience working in multi-disciplinary team and balancing the needs of multiple stakeholders;
  • A current valid driver's license.

About Us

FRV is a modern fire and rescue service that meets the needs of twenty-first century Victoria. FRV comprises of 4500 dedicated employees who serve and protect communities throughout Melbourne and Victoria's major regional centres.

We value and respect workplace diversity and seek to build a workforce that is representative of the community we serve. We welcome applications from people of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with a disability and people who are diverse in gender and sexuality.

How to Apply

Please apply via Seek by submitting a tailored cover letter and resume addressing the qualifications and work experience criteria listed.

Applications will be reviewed when received and suitable candidates will be contacted for interview at that time. You are encouraged to apply early to ensure you don't miss this opportunity.

If you require any assistance or adjustments to fully participate in the recruitment and selection process, please contact Recruitment Business Partner Amelia Mazzotta at

Important Information

FRV's standard practice is to appoint at the base of the salary range, however consideration will be given to an above base salary within the advertised range based on the successful candidate's skills and experience.

Applicants must be an Australian/New Zealand Citizen or Permanent Resident, or Non-Citizen with a valid visa to apply for this position.

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