Clinic Administrator

2 weeks ago

Hawthorn, Australia Early Start Australia Full time

We are currently seeking a short term **Clinic Administrator** who is proactive with a positive "can-do" attitude for our clinics in Hawthorne & Box Hill, VIC

**About us**:
Early Start Australia is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services and supports to children and their families.

**What we offer you**:
You will be part of the clinic who value the support you provide as well as our friendly and well-organised national administration team booking appointments, invoicing and managing NDIS changes. You will benefit from our commitment to providing you with a supportive work environment, continued learning advancement and career opportunities which are mutually beneficial.

**The opportunity**:

- Acting as the first point of contact when families reach out to our service
- Making and managing both in clinic and mobile appointments for numerous therapists
- Collecting patient information, maintaining patient privacy and accurate data entry
- Building rapport/positive relationships with our valued clients
- Accounts receivable
- Processing NDIS claims as well as other accounts and invoicing duties
- Assisting our therapists with Administration tasks relevant to therapy
- General typing and computer work.

**What do you need to join?**
- Knowledge of NDIS administrative requirements/funding packages, or similar
- Strong customer service and communication skills - face-to-face, via telephone and in written correspondence with the ability to build rapport with clients and families
- Experience with practice management software, Medicare and Eftpos will be advantageous
- Proficient use of Microsoft Excel, Outlook and Word
- A proactive and committed approach to quality improvement
- Excellent time management and organisational skills
- Compliance - Working with Children Check, National Police Check, NDIS workers screening check, CPR and First Aid certificate.

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