Complaints and Investigations Officer

17 hours ago


Melbourne, Australia Architects Registration Board of Victoria Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Architects Registration Board of Victoria

**Salary**: $72,751 - $80,545

Occupation: Regulatory Governance and Compliance

Reference: VG/ARBV/LR/1647000

The Complaints and Investigations Officer supports the ARBV’s regulatory activities which includes investigations (proactive and reactive), complaints management, data gathering and analytics, education and guidance to the profession and public, and the communication of key compliance related outcomes and initiatives.

The Architects Registration Board of Victoria (ARBV) is a self-funding statutory authority which has as its primary responsibilities the registration of architects and approval of architectural companies/partnerships, the regulation of the professional conduct of architects (including complaints) and the regulation of prescribed terms linked to the practise of architecture.

Reporting to the Senior Investigator the Complaints and Investigations Officer (Investigations) supports the compliance function in the delivery of the ARBV's regulatory compliance program.

While experience within government or a statutory body is not essential, it will likely be an advantage. The successful applicant may also be called upon to support the delivery of other functions.



  • Melbourne City Centre, Australia Architects Registration Board Full time

    The Architects Registration Board of Victoria (ARBV) is a self-funding statutory authority which has as its primary responsibilities the registration of architects and approval of architectural companies/partnerships, the regulation of the professional conduct of architects (including complaints) and the regulation of prescribed terms linked to the practise...

  • Complaints Officer

    2 weeks ago


    Melbourne, Victoria, Australia Department of Premier and Cabinet (Vic) Full time $60,000 - $90,000 per year

    An exciting Ongoing Part-time opportunity exists for a talented and passionate individual to join the Parliamentary Workplace Standards and Integrity Commission as Complaints Officer.The Parliamentary Workplace Standards and Integrity Commission (the Commission) is an independent body responsible for managing allegations of parliamentary misconduct involving...

  • Complaints Officer

    4 days ago


    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    An exciting Ongoing Part-time opportunity exists for a talented and passionate individual to join the Parliamentary Workplace Standards and Integrity Commission as Complaints Officer. The Parliamentary Workplace Standards and Integrity Commission (the Commission) is an independent body responsible for managing allegations of parliamentary misconduct...

  • Complaints Officer

    3 days ago


    Melbourne, Australia Link Group Full time

    **Overview** Investigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes. Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity. **Key Accountabilities and...

  • Complaints Officer

    2 weeks ago


    Melbourne City Centre, Victoria, Australia Department of Premier & Cabinet Full time $60,000 - $100,000 per year

    An exciting Ongoing Part-time opportunity exists for a talented and passionate individual to join the Parliamentary Workplace Standards and Integrity Commission as Complaints Officer.The Parliamentary Workplace Standards and Integrity Commission (the Commission) is an independent body responsible for managing allegations of parliamentary misconduct involving...

  • Investigator (Vpsg4)

    2 weeks ago


    Melbourne, Australia National Health Practitioner Ombudsman and Privacy Commissioner Full time

    Location: Melbourne | CBD Job type: Full time / 30-JUN-24 Organisation: National Health Practitioner Ombudsman and Privacy Commissioner **Salary**: $91,418 - $103,725 Occupation: Administration/Secretarial Reference: VG/1708086 ***: Investigators plays a key role in the resolution of complaints received by the office of the National Health Practitioner...


  • Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH101742_1683866498 **Contact** Anita Fonseka **Posted** about 3 hours ago **The role** This Government Department is seeking an experienced Employee Complaints Officer to provide advice on employee conduct complaints. It is a 6 months contract role...

  • Complaints Officer

    2 weeks ago


    Melbourne, Australia Mercer Full time

    **Complaints Officer** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...


  • Melbourne, Australia Hudson Australia Full time

    In this role, you will be investigating, reconciliating and writing assessments about complaints. This full time hybrid role is based in Melbourne Central, is a sweet 3 - 6 month contract with a possible extension starting asap. **Job Details**: - 3- 6 Month Contract - Possible extension - Melbourne Central - Close to public transport - Attractive hourly...


  • Melbourne, Victoria, Australia Allied Universal® Compliance and Investigations Full time $90,000 - $120,000 per year

    Key PointsExcellent rates and managerial supportThe national leader in the insurance investigation industry35 years industry experienceEthical and professional cultureWinner 2023 ANZIIF Service Provider to the Insurance Industry AwardOur StoryAllied Universal Compliance and Investigations is the national leader in the insurance investigation industry with...