Administration Officer

**Overview**:
**Work type**:Ongoing - Full Time

**Salary**:$66,768 - $73,811

**Grade**:Undefined

**Occupation**: Medical and Nursing

**Location**: Parkville

**Reference**: 13150
- Hub of medical precinct in Parkville, Melbourne
- Work for Australia’s leading Children’s Hospital
- Friendly and supportive team environment

**About the Role**

This is a Permanent Part Time (weekend) position at 0.4EFT/32 hours per fortnight within the Mental Health, Banksia Adolescent Mental Health Ward.

You will be responsible for front-line customer service involving a high level of interaction with patients and families, medical, nursing and allied health staff both in person and over the phone. You will provide reception, guidance and orientation to visitors, professionals and the public within a positive strengths based model of care.

Classification for this position will range from AO21 - AO25 (base salary $66,768 to $73,811 per annum, plus superannuation)

**What you’ll achieve**:

- Work within a team environment to provide a high-level customer focused service to patients and families
- Complete all administrative tasks as directed relative to department requirements
- Demonstrate active team member participation to ensure ongoing excellence in service delivery and team work
- Build and maintain strong working relationships with internal and external stakeholders to ensure the successful delivery of services

**Your skills and experience**:

- Excellent communication and interpersonal skills
- Strong customer service focus
- Experience in an administrative role

If this sounds like you, click **here** to view the position description.

**About the Department**

The Banksia Adolescent Mental Health Ward supports young people experiencing acute mental health episodes. Supported by a team of highly multi-disciplinary professionals, the 16 bed ward offers assessment and treatment within a trauma informed model of care.

**What we offer**:

- Salary Packaging - Increase your take home pay
- Employee Assistance Program

**Other requirements**:

- Current National Criminal Record Check, or willing to obtain
- Valid Working with Children Check
- Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

**Application process**

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

**Why work at the RCH?**

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

**Are you ready to join our team?**

Applications close **24 April 2025**

Applications close Thursday 24 April 2025 at 11.59PM

Posted 14 April 2025