Channel Coordinator

7 hours ago

Macquarie Park, Australia Metcash Full time

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

- Grow your career with tailored development programs
- Thrive your way with flexible work options
- Make your mark in a high-performing, values-led team

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

**About the Opportunity**

We’re seeking a detail-oriented **Channel Coordinator** to help drive operational efficiency across our Foodservice and Convenience channels. You’ll provide essential support in pricing, promotional planning, and trade marketing while collaborating with cross-functional teams to deliver outstanding customer experiences.

**In this Role**

- Act as the primary communication link between branches and head office
- Develop and coordinate monthly sales packs and tools to support branches and the sales team
- Assist in managing and implementing pricing strategies to drive commercial outcomes
- Support promotional and cycle planning processes to ensure timely execution
- Analyse promotions, key initiatives, and new product performance to assess effectiveness and identify improvements
- Contribute to new line and category review processes to deliver an optimal product range for branches and customers
- Participate in continuous improvement projects to enhance efficiency and outcomes for branches, the sales team, and customers

**You’re Likely a Match If**

- Experience in wholesale or FMCG environments, with proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Strong verbal and written communication skills, with an open and authentic style
- Analytical thinking and ability to synthesize data from multiple sources
- Proven capability to manage multiple priorities and meet deadlines in fast-paced environments
- Collaborative team player who values shared goals and fosters positive stakeholder engagement
- Continuous improvement mindset, leveraging tools like Power BI or similar reporting software to drive insights

**What’s on offer**

We’re proud to offer a workplace that supports your well-being, growth, and belonging:
️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

- ️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

**About Us**

**_Join us and be part of something bigger_**

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

LI-CV1 #LI-Hybrid #INFLA

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