Customer Service Representative

19 hours ago

Sydney, Australia Kennedy Reid Full time

Supportive environment with progression opportunities
- Flexible working - hybrid work from home avaialble

**The Company**
Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Customer Service Representative to join their organisation in their brand new office in North Sydney.

**The good stuff**
- Work with a diverse and friendly team
- Open to applicants from outside the insurance industry, with full training available
- Work from home flexibility
- Be the face of a global organization
- Contract role with the view to permanency
- Supportive and welcoming team with loads of incentives
- The company promotes progression and growth opportunities

**The Role**
As a Customer Service Representative, your duties will include but not be limited to:

- Inbound customer service duties in relation to insurance policies
- Adhering to the companies policies and procedures in regards to providing assistant to customers
- Answering questions in regards to policies, claims, accounts etc.
- Dealing with general inquiries, requests & complaints
- Dealing with the company's top tier client base
- Administration duties as required

**You**
To be successful in this role you will have:

- **Previous customer service experience within a professional call centre environment**:

- Previous experience in insurance or financial services is preferred however not essential
- A professional approach to customers and work ethic
- Excellent communication skills and phone manner
- A motivated and goal-focused work ethic

**How to Apply

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