Customer Service Administrator
4 days ago
Exciting opportunity to contribute to the delivery of quality customer services.
- Utilize your skill set & continue to up skill for an opportunity to go permanent
- 6 Month Contract | Mid January Start
- Dynamic, motivated team with a great work environment
**About the role**
As a Customer Service Officer, you will be part of the Customer Services team, and will be responsible for contributing to the delivery of high quality and timely, customer requirements
**Your main focus will be**:
- Resolving enquiries in accordance with guidelines, policies, business rules, service standards and procedures.
- Ensuring order requirements are adhered
- Data entry
- Verifying stock on hand
- Provision of sales order confirmations
- Creating outbound deliveries
- Ensuring billing cycle is updated and completed
**About you**
To be successful in this role you will have:
- Passion for quality service delivery.
- Strong interpersonal, communication and collaboration skills.
- The ability to pivot to work types based on operational need.
- SAP experience is a _must_
- Notting Hill VIC location
**What's on offer?**
With this role available, fixed term (6 months) salary at $35 per hour per + Super
- Joining as a key member of a team that is passionate and dedicated to building a positive workplace culture
- Genuine demonstrated commitment to flexible work
- Ongoing learning and development and career opportunities
**How to Apply**
**Job Types**: Contract, Temp to perm
Contract length: 6 months
**Salary**: $34.00 - $36.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
- Penalty rates
**Experience**:
- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (required)
Work Authorisation:
- Australia (preferred)
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