Premier Relationship Manager

2 weeks ago

Melbourne, Australia HSBC Full time

**Some career choices have more impact than others.**
We’re looking for progressive minds who are driven and forward-thinking who are** open** to different ideas and cultures, who can** connect **with customers and colleagues and who’ll work with **courageous integrity** every day to join our Swanston St branch, as a Premier Relationship Manager on a 12 month fixed term contract.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships.

You could be a Home Finance or Loan Manager, Mortgage Manager or Specialist or Broker, Lending Manager or Specialists or Associate, ready to take a next step in your banking career as Premier Relationship Manager. As a Premier Relationship Manager you will be responsible for being a trusted advisor to your own unique portfolio of high net-worth customers, ensuring the highest ethical standards and operational integrity.

**Key responsibilities**:

- Partner with our customers on appropriate products and services
- Act as the brand ambassador for HSBC in our branch as you liaise directly with our valued customers
- Introduce, promote and assist customers with digital banking solutions to meet their needs
- Fulfil customer’s needs by providing tailored solutions to achieve and grow their financial goals with a focus always on adding value and to customer circumstances
- Participate in ongoing training and development opportunities that will deepen your skills and expertise

Requirements

**To be successful in this role, you will need**:

- A proven track record in customer excellence gained in banking as a Client Relationship Manager, Officer or Executive gained with the retail financial services sector
- The desire to develop your financial expertise and grow your career
- Ability to understand and provide solutions to meet individual customer needs by delivering first-class customer service and making a difference
- Proven track of record in growing customer portfolios and a diverse range of high net worth customer portfolios
- Relevant experience in personal lending products experience (including mortgage lending)
- Higher School Certificate completion is essential and relevant tertiary qualifications will be highly regarded

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.
Applications from First Nations peoples are encouraged.

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