Customer Service

5 days ago


Melbourne Northern Suburbs, Australia HAYS Full time

Customer Service & Licence Testing | Seymour Location | Temp ongoing I 20 - 38 hours / week

Your new company
This long-established public service organisation is currently seeking expressions of interest multiple customer service professionals to join their cluster of offices in the North based in Seymour in the capacity of Customer Service Officers.

Your new role
- You will provide excellent customer service in a fast-paced environment
- Assisting customers in branch/face-to-face, answering enquiries and processing a variety of transactions
- You may be cross-trained as a Licence Testing Officer during the course of your employment, which involves being out on the roads with learner drivers and assessing their driving abilities
- You will primarily be located at Seymour but you may have to help out at Bundoora, Coolaroo or Broadmeadows from time to time
- You will be on call until 9am on your rostered days off to account for unforeseen circumstances

What you'll need to succeed
- You must be flexible to work a variety of different hours each week
- You will have previously worked in a face to face customer service role
- You will have a high attention to detail and possess excellent time management skills
- You MUST hold a current and valid full driver’s licence with mínimal loss of demerit points
- Willingness to work 3-5 days per week across the hours of 8:30am-4:30pm from Monday
- Friday, and you will have the availability to work anywhere between 20-38 hours per week.
- You must have the ability to work in both a seated and standing position

What you'll get in return
- You will receive extensive training and ongoing support
- You will be part of an excellent work culture
- You will be placed on an ongoing temporary contract with an hourly rate of $31.53 ph + super
- No weekend work

What you need to do now

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

**LHS 297508** #2751148



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