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Administration / Customer Service Roles

3 weeks ago

Brisbane Northern Suburbs, Australia PERSOLKELLY Full time

* Provide a high level of customer service to both internal and external customers, across the full range of activities undertaken by the Department.
- Provide a range of administrative support through the triaging and actioning of a suite of customer requests across the department, including coordination of responses to Councillor and Mayoral requests.
- Provide administrative and customer support to specialist areas (which may at times require work in different locations.)
- Undertake the end to end processing of permits, licenses and registrations.
- Prepare a range of materials including PowerPoints, flow charts, presentations, spreadsheets, statistical returns, and the like.
- Undertake a range of day to day operational financial and purchasing practices to support the needs of the department, including maintaining stock of stationery and uniforms.
- Develop and maintain relationships with customers and stakeholders.
- Local Council roles
- Multiple roles
- Team environment

You will be part of a dynamic team and assisting with office duties, administration, and customer service.

The role

We are seeking Administration Officers multiple roles with an ASAP start.

Key responsibilities of these roles include:

- Provide a high level of customer service to both internal and external customers, across the full range of activities undertaken by the Department.
- Provide a range of administrative support through the triaging and actioning of a suite of customer requests across the department, including coordination of responses to Councillor and Mayoral requests.
- Provide administrative and customer support to specialist areas (which may at times require work in different locations.)
- Undertake the end to end processing of permits, licenses and registrations.
- Prepare a range of materials including PowerPoints, flow charts, presentations, spreadsheets, statistical returns, and the like.
- Undertake a range of day to day operational financial and purchasing practices to support the needs of the department, including maintaining stock of stationery and uniforms.
- Develop and maintain relationships with customers and stakeholders to increase the effectiveness and profile of the department.
- Makes insightful decisions
- Excellent communication skills
- Builds enduring relationships
- Drives accountability and outcomes
- Demonstrates sound governance
- Team player

You will have:

- Sound level of communication skills, including verbal, written and presentation skills, and ability to deal with sensitive information, in order to meet the needs of the department stakeholders.
- Solid level of experience in working as a team member, whilst supporting the broader team outputs.
- Well-developed skills in contributing to building a positive team culture.
- Certificate II in Business Administration or other similar field
- Class C Driver's licence

For enquiries relating to these roles please quote reference 210129795

QLD Licence
- LHL-02514-D2P2F

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.