Sil Support Officer

1 week ago

Blacktown, Australia Maple Community Services Full time

**Join Our Team at Maple Community Services**

**About Us**

At Maple Community Services, we are a NDIS approved Disability Service Provider dedicated to enhancing the lives of people with all abilities across Australia. Since our inception in 2018, we've specialised in Mental Health and supporting individuals with Criminal Convictions, but our services extend to all who require our assistance. We are proud to foster a workplace that values creativity, individualism, and innovation, offering our team members a dynamic environment where they can truly be themselves, make a difference, and leave a positive footprint in the disability arena.

**About the Role**

Are you passionate about making a difference in the lives of individuals with disabilities? Maple Community Services is looking for a dedicated SIL Support Officer to join our dynamic team. The role involves supporting the SIL department with participant support, operations and compliance. This is a entry level role with the opportunity for progression within the team.

**Key Responsibilities**
- Supporting SIL operations, compliance, and quality assurance.
- Assisting with participant onboarding, intake processes, and documentation.
- Coordinating house supplies and consumables to ensure smooth service delivery.
- Conducting regular site visits to monitor conditions and support participants and staff.
- Assisting in drafting rosters and resource allocation to maintain efficiency.
- Engaging with participants and stakeholders through feedback, complaints management, and special events.

**About You**
- Experience in disability services, community support, or administrative roles (NDIS experience is a plus).
- Strong organisational and communication skills.
- Ability to work collaboratively with participants, support workers, and other stakeholders.
- High attention to detail with experience in compliance and documentation.
- A passion for improving the lives of people with disabilities and a commitment to upholding professional values.

**Why Maple?**

Maple Community Services is not just a workplace. It’s a place where you can grow, innovate, and contribute to a progressive and expanding 'scale-up' organisation. Join us in our mission to create a more inclusive and equitable society.

To join our team at Maple Community Services, please submit a resume along with a cover letter that tells us what inspires you about working in disability support. We're excited to hear your story and explore how your passion aligns with our mission

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Work from home

Schedule:

- Monday to Friday
- Rotating roster

Supplementary Pay:

- Performance bonus

**Experience**:

- NDIS/Disability: 1 year (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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