Technical Consultant

2 weeks ago

Perth, Australia Micromine Full time

Join one of the world’s premier mining technology companies.
- An established business, operating for 36 years, with 22 offices globally.
- A team-first culture, flexible work options, and great benefits.

*
About Us*
Founded 36 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 mine sites and 3,000 projects.
**What We Offer**
An established multinational business, that is growing fast, with great benefits:

- A generous salary with opportunities for progression.
- Discounted private health insurance.
- Free gym membership.
- Flexible working arrangements to balance work and home life.
- Opportunities for professional development.
- A team-first culture and the chance to work within the mining technology sector.
- A new modern office within Perth’s CBD.

**About The Opportunity**
As the Technical Consultant, based at Micromine HQ in the Perth CDB, you will support long-term digital transformation programmes, including CRM, ERP, and BI improvement and integration projects. Your work will ensure business systems are meeting the needs of Micromine stakeholders globally.
Reporting to the Programme Manager, your key responsibilities will include:

- Testing existing business systems and processes.
- Analysing gaps between stakeholder specifications and outputs then recommending improvements.
- Prototyping new ideas, concepts, and designs whilst incorporating stakeholder feedback to refine solutions.
- Working with stakeholders to demonstrate system changes ensuring all business needs are addressed.
- Developing documentation, including standards, guidelines, process maps, manuals, user guides, videos, and tutorials.
- Delivering end-user training through both face-to-face and online (Learning Management System) methods to support change management.

**About You**
You will have proven technical expertise with CRM / ERP solutions (e.g. NetSuite Oracle, SAP, Microsoft Dynamics, SalesForce), as well as familiarity with Agile and Waterfall approaches to project management and software development.
Other key skills, experience, and qualifications:

- Either a tertiary qualification in a relevant discipline or previous experience within a similar role.
- Demonstrated ability to extensively analyse business processes and workflows.
- Exposure to writing, modifying, and debugging solutions coded using web technologies.

**Next Steps**

Video

**Job Types**: Full-time, Permanent

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