Principal Intelligence Analyst

2 weeks ago

Sydney, Australia NSW Department of Customer Service Full time

**Principal Intelligence Analyst - Regulatory Intelligence, Data Management and Reporting team**

**Grade**: Clerk Grade 9/10
**Salary range**: $125,693 - $138,510 + superannuation and leave loading
**Duration**: 1 x Temp up to 10 months, Full-time
**Location**: Hybrid opportunity based in Parramatta, in-office requirement 2-3 days a week.

**About the team**

The intelligence unit is a highly motivated and specialist team that produces complex and sensitive intelligence products to identify high risk regulatory and criminal activities. As part of NSW Fair Trading, we support investigations, prosecutions, and proactive operations to ensure that the NSW public, businesses and communities are protected.

**About the Role**

You will be responsible for a small team, as well as regularly undertaking planning, leading, and conducting operational intelligence analyses. This will identify priority activities and support risked based regulation to protect businesses and communities in NSW.

**Your day-to-day**
- Develop and support complex intelligence and analytics projects using predictive modelling, data interpretation and intelligence-based outcomes.
- Plan and deliver timely, accurate and outcomes-focused intelligence products and analysis to inform tactical, operational, and strategic decision making.
- Lead and mentor a small team while providing feedback to build capability.
- Develop and maintain collegial working partnerships with relevant state, federal and international regulatory/ law enforcement, and intelligence bodies.
- Provide expert advice to senior managers regarding current and emerging state and national issues that impact NSW consumers.

**To be successful in this role you will demonstrate**:

- High level knowledge of intelligence and information management principles.
- Ability to lead, mentor and manage staff in an operational environment.
- Possess strong written, verbal and interpersonal communication skills.
- Ability to develop and maintain productive working relationships with stakeholders.
- Understanding of critical thinking techniques and operate within legislative requirements.
- Experience working with intelligence tools and systems (e.g. Analyst Notebook, Qlik).

**Essential Criteria**:

- Relevant tertiary qualifications and/or relevant experience.
- It is a requirement of this role to obtain and hold baseline security clearance. For this purpose you must be an Australian Citizen.
- Satisfactory criminal records check

**What we need from you**

Salary Grade 9/10, with the base salary for this role starting at $125693 base plus superannuation

**Closing Date**:Thursday 12th June 2025 [9.59am]

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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