Area Manager

2 weeks ago

North Strathfield, Australia Adept Services Pty Ltd Full time

**The Company**
Adept Services is a commercial cleaning company committed to providing high quality, zero harm, cost efficient cleaning and support services. We specialise in the following sectors
- Commercial
- Industrial
- Hospitality
- Aged/Health Care

**Your Role**
Adept Services is currently looking for an experienced, motivated, and committed Accounts Manager.

Reporting to the Head of Operations, the Area Manager is responsible for the service delivery on sites across a diverse portfolio. To be successful in this role, you will be required to travel occasionally.

You would be responsible for developing long-term relationships with your assigned clients and staff as well as maintaining strong relationships with our key business stakeholders to be able to deliver critical operational & performance outcomes.

You will liaise between client and internal teams to ensure the timely and successful delivery of our services according to client & contractual requirements.

**Responsibilities**
- Managing and supporting a portfolio of over 25 clients within NSW.
- Upselling/Cross-selling services.
- Quality reporting, Cleaning Inspection Auditing, troubleshooting Operational issues.
- Line management, training and coaching of a team of Cleaning Staff & Supervisors.
- Ensure compliance with WHS Legislation.
- Client relationship management and development.
- Portfolio management ensuring quality and control service deliverables are being met.
- Service Provider management to ensure delivery of service.
- Allocate and distribute supplies and materials as required.
- Invoices, timesheets, and budget tracking.

**To Be Successful**
- A minimum of 2 years’ experience.
- Excellent customer facing skills.
- High degree of personal grooming.
- Ability to work autonomously.
- Ability to understand factors affecting profitability, client feedback and expectations.
- Experience in managing and developing teams.
- Excellent listening & presentation skills.
- Strong communication skills, written and verbal
- Good organisational skills, including prioritising, scheduling.
- Proficient use of technology including MS Outlook, Excel
- Willingness to go above and beyond for client satisfaction.
- Own Vehicle and valid driver’s licence
- Australian Citizen or valid Right to Work

We are looking for someone who is passionate, approachable, savvy, a team player, problem solving.

This position requires someone who is an excellent people manager, collaborative work style, and commitment to getting the job done.

**Salary**: $62,963.52 - $136,177.04 per year

Schedule:

- 8 hour shift

Supplemental Pay:

- Commission

Ability to commute/relocate:

- North Strathfield, NSW 2137: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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