National Coffee Manager

2 weeks ago

Brisbane, Australia Airport Retail Enterprises Full time

**National Head Barista**

Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia in Queensland, New South Wales, Victoria and ACT.

ARE will consider basing this position within any of the States in which we operate.

We are seeking an experienced and self-driven Coffee Operations Manager for a large Multi-Site Food & Beverage Operation at 11 Airport Terminals across Australia.

Make no mistake this is not a Sales or Office bound position.

This is a hands on role working within the business on the floor, liaising with Head Barista’s around the country, training and developing staff whilst impacting directly on the coffee quality, service standards including speed of service as well as commercial efficiencies of all ARE coffee operations.

This is a challenging and complex role requiring that the demands of multiple stakeholders are met.

Duties include-:

- Co-ordinating all Coffee related needs in 11 Airport Terminals and up to 40 cafes, building relationships with all Managers across those sites providing advice on coffee quality, sales and marketing.
- Liaising with multiple reputable coffee brands and co-ordinating through them the needs of their brand, training schedules, reports on barista skill levels and equipment needs and updates.
- Regular auditing on coffee shot dosages and times to ensure consistency and quality and control of stock levels.
- Liaising with Point of Sale Manager and ensuring recipes throughout the company are consistent and adhered to.
- Researching and staying in touch with the market for new technology and building relationships with people in the industry to ensure the company is at the forefront of coffee and coffee technology.
- Working with current and new suppliers and building relationships for future endeavours and opportunity.
- Assist and influence the design of our coffee operations to improve speed of service and functionality.
- Strong personal and communication skills able to gain the co-operation of others
- An ability to think commercially and like a business owner with little direction
- Honesty and integrity
- Good analytical skills

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 - $95,000.00 per year

Schedule:

- Flexible hours

**Experience**:

- Barista: 5 years (preferred)
- Coffee Training: 2 years (preferred)

Work Location: Hybrid remote in BRISBANE AIRPORT, QLD 4008

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