Front Office Welcomer

2 weeks ago

Melbourne, Australia SOFITEL Full time

**Company Description**
Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

**PROPERTY DETAILS**
- 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
- 363 rooms with breathtaking views over Melbourne
- Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
- Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
- Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

As a Front Office Welcomer (Porter), you provide the initial welcome and the final “au revoir” to our guests, whilst assisting with their luggage and vehicles. We are looking for genuine and passionate hospitality professionals to join our Front Office Team on the Driveway to provide luxury service to our guests.

You will be responsible for:

- Offering a warm welcome and farewell to our guests
- Attending to guest’s requests quickly and efficiently, constantly striving to provide total customer satisfaction.
- Parking and retrieving guest vehicles
- Delivery and collection of guest luggage
- Assisting guests with directions and other enquiries
- Delivering personalised service with passion and professionalism
- Ensuring the highest level of security for guests’ luggage and vehicles

**Qualifications**
- A full Driver’s licence
- Experience driving in Australia is an advantage
- Excellent communication and interpersonal skills
- Initiate contact and establish rapport easily
- A friendly disposition and the ability to remain calm in high pressure work situations
- Demonstrated versatility and initiative in responding to guest requests and situations

**Additional Information**
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

**We offer our Heartists**:

- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbourne's CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels

  • Front Office Welcomer

    1 week ago

    Melbourne, Victoria, Australia Sofitel Full time

    **Company Description**Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel...

  • Front Office Welcomer

    22 hours ago

    Melbourne, Australia SOFITEL Full time

    **Company Description** Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are...

  • Welcome Manager

    1 week ago

    Melbourne, Australia Marriott International, Inc Full time

    **Additional Information**Full Time **Job Number**25134542 **Job Category**Rooms & Guest Services Operations **Location**W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia, 3000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Are you excited to work and create epic moments for guests at our multi-award-winning...

  • Front Office Manager

    2 weeks ago

    Melbourne, Australia Holiday Inn Full time

    Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions to our guests for every stay. Your leadership will focus on delivering a strong guest engagement score alongside departmental revenue goals using a combination of...

  • Front Office Manager

    1 week ago

    Melbourne, Victoria, Australia Holiday Inn Full time

    Our guests' memorable experiences have to start somewhere. So why not with you? We're looking for a new Front Office Manager to take ownership of delivering exceptional first impressions to our guests for every stay. Your leadership will focus on delivering a strong guest engagement score alongside departmental revenue goals using a combination of existing...

  • Front Office Supervisor

    2 weeks ago

    Melbourne, Victoria, Australia Hotel Indigo Full time

    **Front Office Supervisors - Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall**One of Melbourne's most iconic CBD arcades is fast transforming into a landmark retail and holiday destination. The redevelopment of "Melbourne Walk" Arcade will soon see IHG's first Australian dual-branded hotel project. Nestled in the heart of...

  • Front Office Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeOffice Full time $54,070 - $60,000

    Front Office RepresentativeWe are seeking a friendly and professional front office representative to join our team.As the front office representative at [Company Name], you will be the first point of contact for our clients and a crucial part of our office environment. Your main duties will include answering calls, greeting clients, scheduling appointments,...

  • Front Office Manager

    22 hours ago

    Melbourne, Australia MERCURE Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Corporate Front Office Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeOffice Full time $28,000 - $36,000

    We are seeking a professional to join our team as a Front Office Assistant. This role involves working in a corporate environment, providing administrative support and maintaining the front of house operations. About the Role The successful candidate will be responsible for daily mail collection, distribution and post. They will also assist with organising...

  • Welcome Manager

    21 hours ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23069528 **Job Category** Rooms & Guest Services Operations **Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising...