Technology Program Lead

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your Opportunity

We have a new role for a Technology Program Lead in our newly shaped Customer and Innovation group.

The Customer and Innovation Group leads and champions the way Urban Utilities connects with its customers. Our approach is focused on remaining contemporary, by understanding the current and future needs of our customers and appropriately shaping our services.

Reporting to the Technology Manager, this role will manage the delivery of a portfolio or program of research and innovation activities to a defined standard of outcomes. The portfolio will be aligned and focussed on the delivery of solutions to critical business needs and objectives.

The role champions the efficient delivery and development of a program focused on driving business value returns both internally and via business ventures. It will engage and collaborate with critical stakeholders within the business to ensure this alignment, as well as external parties who will support a focused program of investment.

Some of your accountabilities will include:
- Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/ issues /concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment.- Develop complex innovations of critical products or services, running pilots and testing through fast-paced launches, ensuring project schedules are met, identifying risks, and communicating to project stakeholders.- Develop a personal program of funded research to acquire funding for gap support and research, and assure adequacy of budgets, including grant budgets. Stay informed of research in another field where synergies are possible.- Collaborate with the Innovation team to set and monitor projects against technical and economic success parameters.- Monitors the external environment to gather intelligence on emerging technologies. Assesses and documents the impacts, threats and opportunities to the organisation.- Identify shortcomings and suggest improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program.

About You- You lead others with courage, humility, empathy and authenticity, with proven ability to grow and evolve team. You'll foster an inclusive and high-performing culture to safely deliver exceptional results.- You have a growth mindset and are highly collaborative. You can build strategic and purposeful relationships with internal and external stakeholders, as well as priority customer groups.- Tertiary education in Engineering, Science, Innovation, or a related field.- Demonstrated experience working with academic institutions to solve industry challenges at scale i.e. collaborative research centres or similar, either as an academic or industry representative.- Demonstrated stakeholder engagement experience, business partnering and development skills.- Demonstrated experience in the engagement of industry partners and internal stakeholders.

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:
- Generous Salary Packaging options, including novated leases- Corporate discounts across Health insurance, technology and more- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you- Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at- WORK180

How to Apply

Please note: applicants wi