Human Resources Operations Lead

16 hours ago

Heatherton, Australia Access Telehealth Full time

**Work options**: Hybrid

Access Telehealth is transforming healthcare across Australia by connecting people with high-quality, accessible care. Through our innovative services—Access Specialist and Access Aged Care—we are improving health outcomes for communities nationwide.

**About the Role**

As HR Operations Lead, you will provide leadership and oversight of HR operations, payroll support, and compliance while driving continuous improvement in systems, processes, and policies. Reporting directly to the CFO, this role ensures our HR and people practices support our strategic goals, enhance employee engagement, and enable a high-performance culture.

**Key responsibilities include**:

- Leading the HR operations function, ensuring compliance with employment law and Fair Work requirements.
- Overseeing HR systems and processes for employees and contractors, including onboarding and offboarding.
- Supporting payroll governance and providing backup payroll processing where required.
- Driving HR policy development, communications, and change initiatives.
- Leading employee relations matters, investigations, and resolution processes.
- Championing diversity, inclusion, and wellbeing initiatives.
- Partnering with executives to deliver workforce planning, HR strategies, and remuneration reviews.

**About You**

We’re looking for a HR professional with proven experience in HR operations, compliance, and systems improvement. You’ll bring a proactive, solution-focused mindset, excellent communication skills, and the ability to partner effectively with executives and stakeholders.

**Essential skills & experience**:

- Tertiary qualifications in HR, Business, or a related field.
- Demonstrated HR supervisory or operations experience.
- Strong working knowledge of Australian employment law, Fair Work compliance, and payroll legislation.
- Experience with HRIS and payroll systems, ideally in a multi-site or remote workforce.
- Ability to influence senior stakeholders and lead change.

Healthcare or allied health sector experience, and familiarity with contractor/employee workforce models, will be highly regarded.**

**Why Join Us?**

At Access Telehealth, we live our values of Connecting and Caring, Teamwork, Results, and Empowerment. You’ll be part of a purpose-driven organisation making a real difference in people’s lives, while enjoying the opportunity to shape HR operations in a growing business.

We offer a supportive culture, flexible working arrangements (full-time or 4 days/week), a competitive salary package and the chance to grow your career in a dynamic, evolving sector.

**Ready to Apply?**

If you're passionate about using your HR expertise to support meaningful health outcomes — we’d love to hear from you.

Video

  • Human Resources Operations Manager

    16 hours ago

    Heatherton, Australia Access Telehealth Full time

    **Work options**: Hybrid **Are you a seasoned HR leader ready to shape the people function of a fast-growing, purpose-driven healthcare organisation?** Access Telehealth is seeking a proactive, strategic, and hands-on **Human Resources Operations Manager** to lead and elevate our HR operations across a diverse, national workforce. **About Us** At Access...

  • People Operations Lead

    10 hours ago

    Heatherton, Victoria, Australia Dovida Australia Full time $80,000 - $120,000 per year

    About this opportunityAs the People Operations Lead, you will play a vital role in supporting the People Experience Pillar by delivering a consistent and engaging employee experience across all stages of the employee lifecycle. This generalist role requires someone with a strong foundation in HR practices and the ability to work proactively across a broad...

  • Operations Administration Coordinator

    2 days ago

    Heatherton, Victoria, Australia Total Tools - Support Office Full time $80,000 - $120,000 per year

    Company description: The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in. Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food,...

  • Business Systems Lead Analyst

    1 week ago

    Heatherton, Victoria, Australia CooperCompanies Full time $120,000 - $180,000 per year

    DescriptionThe Sr Program Analyst plays a key strategic role in shaping and implementing a technology vision for Cell Care Australia. This involves aligning technology initiatives with the broader business strategy while ensuring seamless integration with international parent organisations. The role encompasses oversight of the Technology department, leading...

  • CRM & Engagement Lead

    7 hours ago

    Heatherton, Victoria, Australia Metcash Limited Full time $120,000 - $180,000 per year

    Company description: The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in. Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food,...

  • Network Operations Officer

    15 hours ago

    Heatherton, Australia Ventia Pty Limited Full time

    **About The Role** Reporting to the Network Operations Centre Team Lead, the Network Operation Officers will be a key point of contact for service requests and the management of service disruptions within the EAS (Emergency Alerting System) Network. This is a rotating 24/7 roster, 12-hour shift over 365 days including Public Holidays and Weekends. You will...

  • People & Culture Advisor

    1 week ago

    Heatherton, Australia Metcash Full time

    At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities. Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia. With...

  • Driver Manager

    1 week ago

    Heatherton, Australia Kinetic Full time

    Secure & long term employment with Australasia's leading bus operator - Diverse, inclusive & supportive work environment to help you succeed - Plenty of development & career progression opportunities locally & interstate **The opportunity**: **Kinetic** is the exclusive operator of Melbourne's largest metropolitan bus franchise with over **50 routes** and...

  • Nursery Picker Packer/Forklift Operator

    2 days ago

    Heatherton, Victoria, Australia Plant Access Pty Ltd Full time $45,000 - $60,000 per year

    About the role As a Nursery Dispatch Hand at Azalea Wholesale nursery, you will play a crucial role in the smooth operation of our plant nursery in Heatherton, Victoria. This is a casual position, offering flexible work arrangements to suit your lifestyle.  Forklift Licence is preferred, but for the right candidate we are willing to train and assist in...

  • Client Services Manager

    2 weeks ago

    Heatherton, Australia Permalink Support Services Full time

    **THE ORGANISATION** Permalink Support Services is a registered National Disability Insurance Scheme (NDIS) Provider, that offers Homecare & Community Care services, Coordination, Therapy, Housing, Supported Independent Living and Job Active Programs, to people with a disability. Servicing all regions of Metropolitan Melbourne, Permalink is rapidly growing...