Revenue Manager

**Employment Type**: Permanent Full Time
**Position Classification**: Health Manager Level 3
**Remuneration**: $127,150.00 - $144,444.00 per annum plus superannuation
**Hours Per Week**: 38
**Requisition ID**: REQ591094

**Location**:John Hunter Hospital

**Application close**:21st July 2025 - 11:59pm

**About the opportunity**

This exciting position will be pivotal in developing the current Revenue team as they transition onto a new pathology billing system. Your superior team management skills will put you in a good position to encourage the change required to embrace change and encourage performance from the team. Your experience and knowledge will enable you to lead this dynamic team to success.

Working from the NSWHP revenue hub at John Hunter Hospital in Newcastle, you will be surrounded by like minded professionals who place patient care at the centre of all decisions. There is access to meeting rooms and a dedicated training room. Onsite parking is available at a reasonable cost.

We operate more than 60 laboratories and around 200 collection centres across NSW and conduct over 60 million tests per annum. Our network of pathologists are supported by scientists, technicians and support staff who quickly and accurately assess samples so clinical teams can make the best possible treatment decisions for patients. We encourage our staff to be involved in research and innovation opportunities to help create safer, healthier communities. Our Forensic & Analytical Science Service provides independent, objective analysis to the NSW criminal and coronial justice systems.

Being part of NSW Health Pathology means you’re helping create better health and justice systems every day.
**What we can offer you**
- Accrued Days Off in addition to Annual Leave
- Generous salary packaging options and other fringe benefits
- Corporate wellbeing programs, including the Fitness Passport
- Learning and development opportunities, including in-house training with RTO My Health Learning

**What you'll be doing**

The primary purpose of this position is to lead the NSW Health Pathology (NSWHP) Operational Revenue Team in improving revenue management and performance through the development and implementation of appropriate business process. The Revenue Manager is responsible for direct oversight of the operational revenue team to ensure appropriate process is followed to ensure accurate billing, claiming and debt collection occurs across NSWHP.

The Operational Revenue Manager provides accurate and timely revenue performance information, analysis, and reports, including maintaining and updating a reporting framework containing key revenue benchmarks and metrics, to the Statewide Revenue Manager and other stakeholders.
- Tertiary qualifications in business or health management and/or extensive experience in the management of health-related revenue generation and collection.
- Demonstrated knowledge and practical experience in health-related billing and patient information systems, as well as Oracle and Microsoft Office products. Demonstrated experience using the SIMBA pathology billing system, Patient Administration System (PAS) and Laboratory Information Systems (LIS) would be an advantage.
- Proven ability to allocate, motivate and train staff in order to achieve targets and maximise efficiency, including providing regular feedback, assessing training needs and allocating staff to meet workloads.
- Extensive Accounts Receivable experience and demonstrated knowledge of relevant legislation and billing requirements as they relate to revenue collection and generation, including Medicare (MBS) and health fund policies and procedures.
- Proven leadership, customer service and highly effective communication and interpersonal skills that contribute to effective relationships with internal and external stakeholders.
- Proven problem-solving skills, including the ability to use judgement and discretion as needed to ensure outcomes are delivered and services consistently maintained at a high standard.
- Experience with staff training, education, and development, including development of training materials as well as demonstrated experience developing and implementing performance KPIs.

**Need more information?**

**Working Rights**

This position is a permanent position. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa.

**New to NSW Health Pathology?**

**Talent Pool**

**Our Commitment to Diversity and Inclusion**

NSW Health Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome