Non-custody Platform Administrator

2 weeks ago

Melbourne, Australia Class Super Full time

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

**The role**

We have a 6-month fixed term contract opportunity available in our non-custody administration team based in Melbourne. The role focuses on general administration queries, reconciliations, data interpretation and analysis and building and maintaining relationships with key clients both internally and externally.

**Key responsibilities**:

- Act as a point of contact for general administration queries.
- Managing external data feed and associated reconciliations
- Data interpretation, analysis and subsequent problem solving.
- Assist with the annual tax reporting processes
- Building and fostering strong relationships with key clients internally and externally e.g Operations teams to ensure that reconciliation issues are addressed and with Auditors, Custodians, Clients.
- Assist with the investigation and resolution of issues or problems raised and facilitate response within a timely manner.
- Communicate and escalate all issues/initiatives to the Manager
- Taking ownership and accountability for assigned project tasks.
- Assist the Manager in reviewing all processes and identify any areas of risk and ensure controls are developed and implemented.
- Adherence to HUB24’s and regulatory body’s compliance and a service excellence focus is consistently maintained at all times while working to service levels.

**Key requirements**:

- Relevant experience in the financial services industry.
- Basic understanding of Corporate Actions and their effect on client holdings
- Proven ability to prioritise work and meet agreed deadlines.
- Ability to work autonomously as well as collaboratively within a team environment.
- Must be able to be flexible and adaptable within the team environment.

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change because, even though we’ve come such a long way together, we’re not done yet - we’re committed to empowering better financial futures for more Australians.

We know that when our people are engaged and happy, our customers feel the difference. We operate a hybrid workplace model across our offices with plenty of work from home flexibility: Tell us what you need to be successful. Come help us grow and evolve so we can empower better financial futures.

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