Student Program Coordinator

2 days ago

Sydney, Australia Practera Full time

Are you passionate about powering skills and employability opportunities for the future of work? Join Practera We seek a Programs Coordinator to support and grow our digitally-enabled student & industry programs as part of our national team.

About the role

The Program Coordinator role is responsible for the execution and quality delivery of Practera Programs, products and client relationships and for identifying growth opportunities. These involve supporting University students or professional learners engaging with industry in digitally enabled programs like team projects, mentoring, accelerators and skills credentialing. This role can be based anywhere in Australia and will support the broader national Practera team in the context of a fast-growing education technology and services company.

Scope of role

Manage the preparation, planning, preparation, delivery and reporting of programs inline

with Practera’s overall processes, systems and calendar to deliver high-quality customer and

participant outcomes:

- Coordinate all program execution to high-quality standards, including planning, preparing, delivering (e.g. configuration, UAT, program and student support) and data-driven reporting to all stakeholders.
- Execute customer support, both for Practera’s customers and their authorised users (including learners and mentors)
- Support learning design projects, customer delivery and continuous improvement.

What we offer
- The chance to join a fast-growing education-technology company in an exciting growth sector
- A great learning curve and boost for your career with growth opportunities
- A vibrant, international virtual company environment with offices in 6 countries, a national programs team and working closely with NSW Executive Director to grow the business
- Competitive compensation including Employee Stock Option Package - you will earn shares in the company
- The flexible working environment between co-working spaces or virtual work from home arrangements as required

You should have the following experience and qualities:

- Graduate and International Students are welcome to apply.
- Minimum of 3 years of experience working with students and early-career graduates gained from backgrounds in graduate recruitment, L&D, tertiary careers, Work Integrated Learning or Student Experience.
- High energy and entrepreneurial drive
- An ability to learn and adapt quickly; quickly get a firm grasp of our customers, business and processes
- Excellent presentation, communication, teamwork and interpersonal skills
- Creativity, optimism and flexibility in the face of project changes and challenges #startuplife
- Relevant tertiary qualifications
- A secondary background and experience in customer success, product management, community management, management consulting, innovation, marketing & communications would be valuable.

Notes:

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