Administration Officer

4 days ago

Wantirna, Australia ANT Renovations Full time

**About us**:
A.N.T. Renovations is a building and renovation company, servicing many of Australia’s leading insurance companies with excellence for over 45 years.

In addition to our insurance reinstatement/repair division, A.N.T. Renovations also provides private customers with high-end domestic extension and renovation services.

**Key Duties and Responsibilities**:

- Answer and triage phone calls from a diverse customer group
- Data Entry - jobs and invoices
- Proficient with Microsoft Office and job scheduling systems.
- Strong written and verbal (phone) communication skills
- Assist customers and corporate clients with specific enquiries
- Ensuring KPI’s are met
- Provide a high level of personalised customer service
- Manage client relationships and correspondence
- Work varying programs and Client portal’s at any one time
- Assigning trades to complete scoped works
- Invoicing
- High attention to detail
- Highly organised
- Positive attitude
- Assisting Team Leader with admin tasks

**Key Selection Criteria**:

- Experience in Administration (general admin, data entry and office duties)
- Confident and profession phone manner
- Ability to work well under pressure to achieve corporate KPI’s
- Previous experience in the insurance or construction industry advantageous, however not essential

**Benefits**
- Attractive Salary and incentive program
- Friendly working environment
- 38-hours per week

Pay: $59,280.00 - $65,208.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus

**Experience**:

- Microsoft Office: 4 years (preferred)
- Administration: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in WANTIRNA, VIC 3152

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