Client Relationship Partner

2 weeks ago

Melbourne, Australia bta Sales Full time

**What's in it for you?**
Join a non-profit aged care residence and play a vital role in improving the lives of older people. As a relationship builder and problem solver, you will help elderly Victorians and their families find the most suitable living arrangements based on their requirements. This fulfilling and impactful position offers the opportunity to work for an organisation that promotes diversity and inclusivity. In return for your compassion and expertise, you can expect a salary of up to $80k, plus superannuation.

**Salary sacrifice**:Working for NFP, you'll have access to salary sacrificing to increase your take-home earnings
**Counselling**:Complimentary counselling services for you and your family
**Well-being**: Free health app subscription
**Stability**:Work for a leading brand in a growing and essential industry
**Contribution**:Feel valued for the experience and ideas you bring for ongoing improvements
**Job satisfaction**:Know that you are contributing to the health and happiness of so many people through your work

**About the role**
**Main tasks**:You will be the primary contact for potential residents and their loved ones. You will share your knowledge and compassion to show the benefits of the aged care community you represent.

**Other tasks**:

- **Achieve **admission and occupancy goals by providing the best solution to those needing respite or permanent care.
- **Develop** relationships with internal and external stakeholders to grow your network of referrers.
- **Assist** customers and their representatives in accessing and register on My AgedCare
- **Create **community engagement plans for your assigned territory.
- **Arrange** and conduct site tours, ensuring suitable vacant rooms are presented impeccably.
- **Research**, analyse, and then report on trends and legislation updates affecting the organisation.

**About the company**
Work for a non-profit organisation that provides aged and disability care, housing support, and foster care services and offers a range of benefits to employees. These include competitive wages with salary packaging options, flexible and hybrid working arrangements, and access to scholarships. You can also feel a sense of purpose and fulfilment by working with an organisation focused on its mission, vision, and values and dedicated to giving back to the community through a 'profit for purpose' approach.

Other benefits include free counselling support for employees and families, access to a well-being app subscription, and opportunities for career development. By joining this organisation, you can use your skills and energy to make a real difference in the lives of vulnerable people while also being part of a team that values diversity and inclusion.
- Proven success in a sales, referral, or relationship-focused role
- Experience in aged care or a similar industry
- A current Australian driver's licence & be willing to undertake a police check

**You will be highly regarded if you also have**:

- Held a similar position focused on residential aged-care occupancy
- Demonstrable success in achieving & exceeding sales & relationship management
- A network of contacts to assist your referral process & community engagement
- Please note: due to the high number of applicants, only successful applicants will be contacted._

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