Indigenous Customer Care Consultant
2 weeks ago
**YOUR OPPORTUNITY**
Due to exciting growth in the business, we are looking for an enthusiastic full-time **Customer Care Consultant** to join our growing **Trade Store** team based in **Carole Park QLD,** to provide an exceptional level of service to our growing customer base.
Your key responsibilities include, but are not limited to:
- Serving customers in a trade store environment, and maintaining trade store presentation standards including merchandising and restocking
- Inform customers of new product range and services where applicable
- Understanding customer's sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
- Some warehouse duties and lifting will be required
To be successful, you will have:
- Industry knowledge preferred but not essential
- Outstanding customer service skills and the ability to work unsupervised in a small team
- Clear verbal and written communication skills are necessary
- Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
- Forward thinker who can think outside the box
- Retail experience preferential but not essential
**CULTURE & BENEFITS**
A career with our client will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.
To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:
- Competitive salaries and incentives
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations and development opportunities
- Team member discounts on products
- Discounted offers from over 300 corporate partners
- Generous annual share plans
- Attractive parental leave policy and more
**Application requirements**:
Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.
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