El1 Partner Performance

Ongoing & Non-Ongoing 2 years - Full Time
Role located in NSW - Penrith,QLD - Robina,SA - Adelaide
$116,118 - $127,090 (plus 15.4% superannuation)
Our participants, Our people, Our purpose
Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
A new role awaits
The National Disability Insurance Agency’s Partners Branch manages agreements with early childhood and local area coordination partners to ensure positive outcomes for people with disability.
Their work includes driving the performance and practice of partners, ensuring they fulfil contractual obligations and influence and implement change effectively across the Partner network. The branch works with key stakeholders across the agency to devise solutions that best support people with disability and deliver agreed outcomes through the Partners in the Community (PITC) program.
Where you can add value
The Assistant Director will provide principal support for the Director and Branch Manager in all Partner Operations areas. They provide the Partner Directorate teams with direct advice and support, assisting with improving overall Partner Performance.
No one day is the same and you will have the opportunity to work on a diverse range of tasks, including but not limited to:
Working with the Service Practice and Guidance team, developing and updating practice guidance in line with branch priorities.
Implementing and leading initiatives within the branch, including the Partner Change lead forum, Assistant Director Communities of Practice, improving overall operational practices for internal staff, and Partners.
Providing leadership and guidance as queries arise for both Operations team members, and the wider Partners Branch.
Developing and leading individual continuous improvement projects and change management activities including procedures, operational processes, policy, systems, and knowledge management.
Coordinating, engaging, and resolving national operational matters between Partners, Service Delivery, and other Agency enabling teams.
Enough about us, let’s talk about you
The Successful applicant will be organised, proactive and thrive in a fast-paced environment. You will possess proficient written and verbal communication skills to develop internal and external communications/briefs when required.
You will value social inclusion and diversity and have a passion about the NDIA’s purpose and be familiar with APS Values, Code of Conduct and Employment Principles. An understanding of the purpose of the NDIS and the role of Partners is well regarded.
Strong communication skills to support the implementation and evaluation of complex multi-disciplinary projects within the Agency will also be desired.
Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.
You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
Access to higher superannuation and above market leave entitlements
Competitive remuneration and working conditions that support a positive work life balance
While this role is ideally performed from Penrith - NSW, Robina - QLD or Adelaide - SA, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Applications for this role close at 11:30pm AEDT on the 5 February 2025.