Case Manager

**Case Manager - Care Finder**

**Outer North Office - Broadmeadows**

**Full Time Fixed Term Basis**
- **Work with a rapidly growing organisation committed to social justice**:

- **Wintringham promotes ongoing training and professional excellence**:

- **Competitive rates: $37.29 - $45.56/hr (dependent on qualifications + experience)**:

- **Access to Salary Packaging**:

- **Full Time Fixed Term Basis - 24 March 2025 to 24 March 2026**:

- **Based at our Outer North Office in Broadmeadows (VIC)**

**About us**

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania

**Your new role**

**Your responsibilities and duties will include**:

- Undertaking assertive outreach to find and connect with marginalised clients, including visiting people in their own homes or other informal locations.
- Conducting comprehensive assessments and develop support plans in collaboration with clients.
- Supporting clients to navigate My Aged Care and other services systems including NDIS to ensure they are receiving the services they want, need and are entitled to.
- Completing/reviewing client file documentation and ensure timely and accurate recording of client information and data.
- Participating in Communities of Practice and peer-based forums to share knowledge and develop strategies to engage with people who need support to navigate the aged care system.

**What is in it for you?**

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

- **Access to exclusive not-for-profit salary packaging**: salary package your personal expenses up to the amount of $15,900.
- **Continuous development**: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
- **Free access to wellbeing services + discounts to retailers**:When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.
- A qualification in Social Work, Social Sciences, Welfare or equivalent
- Outreach skills including the ability to locate and establish rapport with both socially isolated people and people with challenging behaviours.
- Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours
- An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
- A current drivers licence, and reliable vehicle
- Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
- Well-developed communication skills and the ability to engage with people from varying backgrounds.
- First Aid Certificate

**This sounds great How do I apply?**

For more information about this exciting role, you can view a copy of the Position Description here

Applications can be addressed to **Paula Burns** and submitted by filling out the required information below.

Please upload your documents in PDF format.

Applications close **on Wednesday 5**th** of March 2025 at 5pm.**

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.