Insto Digital Backbone

**Req ID**: 87107
**Department**: Insto Project Accord
**Division**: Institutional
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
About the Role
As an Insto Digital Backbone - Onboarding Implementation Lead in our Team, you’ll play a key role in helping to lead the implementation of Digital Backbone with focus on customer AML risk rating and KYC related activities to networking the network for Institutional.
You will report to the Lead, Workflow and Architecture, your role will design, implement, and embed operational process and financial crime control uplift, with a focus on sustainable solutions that provide drive simplification and automation and improve end to end customer and banker experiences. Your role will also work closely with a wide range of stakeholders in the Division (business, operations, technology, projects) and Group (finance, risk, data governance, technology) to ensure a well-managed delivery.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: 242 Pitt Street Sydney NSW 2000 / 833 Collins Street, Docklands VIC 3008
**Work Hours**: Full time
What will your day look like?
**As an Insto CRRM Implementation Lead, you will**:
Work collaboratively with Institutional business teams, operational teams and financial crime to interpret business requirements, understand business impacts and define solution designs
Provide training documentation and prepare / review of customer artefacts
Develop target operating model and document new processes
Provide change expertise and assistance to project team members and delivery partners as needed
Perform quality reviews of proposed solutions to ensure they meet business objectives, and support delivery partners through the implementation of operational changes
Support change impact activities in alignment with ANZ’s Change Management Framework and support business and project
What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Strong domain knowledge of customer services, products and channels of ANZ
- Proven Business Implementation experience within the ANZ
- Experience in Financial Crime or Risk and Compliance would be an advantage
- Exceptional written and verbal communication skills and the ability to build strong working relationships
- Ability to manage priorities and conflicting issues in a professional manner
- Experience in project delivery or embedding change into the business would be highly regarded

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
13/05/2025, 11.59pm, (Melbourne Australia)