CRM Campaign Manager

2 weeks ago

Melbourne, Australia Six Degrees Executive Full time

Location:
- Melbourne- Job Type:
- Permanent- Salary:
- $111000 per annum- Contact:
- Navia Krishna**About the opportunity**

Join a well-established, international retail powerhouse with a 40-year legacy of success. Our client is a market leader known for embodying values of quality, care, and exceptional customer service. Renowned for fostering true partnerships with franchise members, they have built a brand synonymous with value. With a commitment to developing internal talent and a reputation as an employer of choice, this retail giant is poised for continued growth. The organisation is currently seeking a CRM Manager to implement end-to-end strategies and campaigns aimed at boosting customer retention and reactivation. The role emphasises the use of a test and learn framework to optimize customer communications, enhance conversion rates, increase engagement, and improve overall customer experience.

**High level remit**
- Assist in developing and implementing the broader ANZ CRM annual plan.
- Manage CRM campaigns end to end.
- Actively participate in mapping customer journeys to identify opportunities for data segmentation, channel mix, messaging, content, and landing page requirements.
- Liaise with web and marketing teams to enhance the customer experience of CRM activities.
- Work with CRM analytics to develop insights into customer segments, post-campaign reporting, and ROI on CRM campaigns.
- Communicate CRM activity success measures in PCRs and articulate insights derived from campaign results for optimization.
- Collaborate with Adobe Campaign developers to ensure understanding of CRM campaign briefs and learn about workflow processes impacting campaign outcomes.
- Identify opportunities for new photography or content needs to support CRM activities and liaise with marketing teams for clear directions with agreed timelines.
- Identify test and learn opportunities within a framework to drive optimization.

**About you**
- Experience using Adobe campaign is desired
- Experience using large data sets, large volume direct mail campaigns and various CRM platforms
- A high level of interpersonal skills with the ability to build strategic working relationships with a diverse range of people
- A strong team player

**Culture**
- Hybrid work model
- Opportunity to develop and grow
- Friendly and motivated team

**How to apply**
- Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. _
- Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you._

  • CRM Campaign Specialist

    10 hours ago

    Melbourne, Australia Aquent Full time

    Monitor and report on activity levels to improve existing campaigns and inform the design of future campaigns. Ensure effective and timely delivery of end to end campaigns to meet campaign requirements Analysis and evaluation of marketing activity to optimize outcomes. Frequent liaison with internal and external stakeholders, this role will exercise sound...

  • Loyalty and CRM Campaign Manager

    1 week ago

    Melbourne, Australia SACS Consulting Group Full time

    This is a remote position. SACS is a highly successful provider of online services. We are a B2B provider of online psychological measurement services through the SACS psychometric assessment portal. We are seeking a Loyalty and CRM Campaign Specialist experienced in B2B marketing. This role will be perfect for a freelancer with your own business seeking a...

  • CRM Manager

    2 weeks ago

    Melbourne, Australia Bayer ANZ Full time

    Bring your Salesforce and Direct Marketing knowledge to shape and deliver our CRM Strategy - Hybrid working environment - Hawthorn East office with onsite parking and close to public transport - Base salary + 11% Superannuation + car allowance **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where...

  • CRM Manager

    10 hours ago

    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - $110000 - $120000 per annum- Contact: - Navia Krishna**About the role**: *** Six Degrees have partnered yet again with a market-leading provider of innovative digital fitness, nutrition, and mindfulness solutions. Our client has a mission to help people find positive solutions and have built a uniquely...

  • CRM Specialist

    7 days ago

    Melbourne, Australia Sarah Cockell Consulting Full time

    Leading blue-chip global brand - Manage CRM and CX campaigns end-to-end - At least three years experience in CRM essential One of the best CRM roles in the market today, working on an international prestige brand managing the execution of sophisticated data-driven campaigns. Reporting to the CRM Manager, you’ll be part of a small team with responsibility...

  • CRM Manager, Regional Delivery

    2 weeks ago

    Melbourne, Australia Crypto.com Full time

    Key responsibilities include managing the localization of CRM automations, ensuring alignment with regional legal and compliance standards, supporting ad hoc CRM initiatives across multiple regions, and providing insights through regional CRM dashboards and analytics. **Responsibilities**: - Serve as the main contact point for managing and localizing...

  • CRM Manager

    2 weeks ago

    Melbourne, Australia Zeller Full time

    **About Zeller** At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments. We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash...

  • CRM MarTech Manager

    3 weeks ago

    Melbourne, Victoria, Australia Crypto Full time

    About the RoleWe are seeking a highly skilled and innovative CRM MarTech Manager to join our robust team. Reporting directly to the CRM Martech & Projects Director, the successful candidate will play a critical role in executing our CRM strategies from business requirements, through staging, and to final implementation.As a key member of the CRM team, the...

  • CRM MarTech Manager

    3 weeks ago

    Melbourne, Victoria, Australia Crypto Full time

    About the RoleWe are seeking a highly skilled and innovative CRM MarTech Manager to join our robust team. Reporting directly to the CRM Martech & Projects Director, the successful candidate will play a critical role in executing our CRM strategies from business requirements, through staging, and to final implementation.As a key member of the CRM team, the...

  • CRM MarTech Manager

    2 days ago

    Melbourne, Victoria, Australia Crypto Full time $90,000 - $120,000 per year

    About the RoleWe are seeking a highly skilled and innovative CRM MarTech Manager to join our robust team. Reporting directly to the CRM Martech & Projects Director, the successful candidate will play a critical role in executing our CRM strategies from business requirements, through staging, and to final implementation. As a key member of the CRM team, the...