Community Mental Health Engagement Worker

**Date**:3 Jun 2025

**Location**: Shepparton, VIC, AU, 3630

**Company**:Goulburn Valley Health

**Reference Number: 1680**

***Employment Type: Fixed Term Full Time until September 2026**

**Hours per Fortnight: 160**
**Location: Graham Street**

**Closing date: 24/06/2025**

**About GV Health - Mental Health Services**:
Our skilled and committed team of Mental Health professionals provide an innovative range of services for individuals suffering from, or at risk of, serious mental health problems requiring short and long-term treatment and support. Our comprehensive service is offered across the municipalities of Mitchell, Murrindindi, Strathbogie, Greater Shepparton and Moira regions.

Our multidisciplinary professionals are from an array of backgrounds and disciplines and work across a range of settings and services including:

- Adult Mental Health
- Community Mental Health
- Acute Adult Inpatient Unit - Wanyarra
- Aged Persons Mental Health
- Child and Youth Mental Health

**About The Role**

The Community Mental Engagement Worker (CMHEW) reports directly to the Adult Community Mental Health Manager within the Adult Community Mental Health team at either Shepparton or Seymour site.

The CMHEW is responsible for assisting consumers and their families and carers to navigate mental health services, provide information to enable improved access to other services and provides support to clinicians focusing on their therapeutic work.

The CMHEW role will be mainly telephone based and will also have face to face interactions, as needed, to support maintaining clinical engagement and to provide assistance in completing complex paperwork such as referrals required for access to other services.

All duties of the CMHEW will be undertaken under the general supervision of appropriate members of the multi-disciplinary community mental health team with regular clinical supervision being provided by a team member of the same discipline. Access to discipline specific activities will be a core component of the professional development of the CMHEW.

While the CMHEW may provide support to any consumer accessing community-based adult mental health services, it is expected that they will predominately focus on consumers with high level needs.

This role provides a professional pathway for newly registered health practitioners. All duties of the CMHEW will be undertaken under the general supervision of a qualified health practitioner from the multi - disciplinary community mental health team. The CMHEW will not be the sole provider of services to consumers. The CMHEW will have access to clinical expertise at all times and will appropriately escalate concerns about potential risk or deterioration in a consumer’s health.

**The Suitable applicant will have**:

- Recently graduated health practitioner, with current registration with the Australian Health Practitioner Regulation Agency as a: - Enrolled Nurse (with Diploma) - Registered Nurse - Occupational Therapist, or Social Worker who is eligible for membership of the Australian Association of Social Workers (AASW)
- Strong interest in mental health and well - being and a career in mental health sector.
- Well - developed interpersonal skills, including excellent telephone manner, clear communication skills, both verbal and written.
- A high level of administrative, logistic, schedule management, organisational and time management skills.
- An understanding of the range of issues experienced by people experiencing mental illness presenting with high level needs, and a commitment to helping meet the needs of consumers and families / carers.
- Possession of a full current Victorian driver’s license is essential.
- To display the ability or understanding of AOD screening and assessment of substance use/withdrawal and the principles of an integrated mental health and AOD treatment approach.
- People with lived experience of mental distress and recovery together with the above qualifications and experience are encouraged to apply._

**Why work at GV Health?**
- Free Workforce Navigator Program to personally welcome and connect you to our wonderful community
- Generous salary packaging, subsidised staff parking and discounted leisure memberships
- Flexible work practices and options to purchase additional leave to support work/life balance
- Paid parental leave
- Professional development and study leave to help reach your learning and career goals
- A confidential employee assistance program (EAP) for you and your loved ones
- Social club membership offering a range of events, functions and local community discounts
- Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.

**Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any