Clinician - Mental Health Triage

Reference Number: 768

Job Title: Triage Clinician

Employment Type: Permanent Full Time

Hours per Fortnight: 80

Location: Graham Street Campus, Shepparton

Closing date: 6th October 2025

Salary Range: $99,605 - $127,870

International candidates encouraged to apply ANZCO 254422, 252411, 272511, 272311

About GV Health – Mental Health Services:

Our skilled and committed team of Mental Health professionals provide an innovative range of services for individuals suffering from, or at risk of, serious mental health problems requiring short and long-term treatment and support. Our comprehensive service is offered across the municipalities of Mitchell, Murrindindi, Strathbogie, Greater Shepparton and Moira regions.

Our multidisciplinary professionals are from an array of backgrounds and disciplines and work across a range of settings and services including:

• Adult Mental Health
• Community Mental Health
• Acute Adult Inpatient Unit - Wanyarra
• Aged Persons Mental Health
• Child and Youth Mental Health

About the role:

The Enhanced Triage Service is a telephone-based triage service and is one of two entry points into the Mental Health Program- the other being the PACER (Police, Ambulance and Clinical Emergency Response) clinician. As such it is crucial to the referral process across all sites where a Mental Health Assessment is required. It includes all referrals into the Adult, Child and Adolescent (CAMHS) Aged Mental Health Service and all other programs in Mental Health.

This position is integral to ensuring that the program runs in an efficient manner. This position is critical in the initial engagement and development of successful relationships with clients to ensure they have access to appropriate treatment and advice.

Triage is the first important step in the recovery process. The Triage Clinician is key to providing high quality, evidence-based screening and assessment overnight to assist clients to address their mental health concerns and contribute to the prevention and reduction of mental health symptoms. This program is essential to the Mental Health Program and the services it offers patients, carers, services and the wider community.

The selection requirements that need to be demonstrated are:

• Understand and demonstrate the application of the Mental health triage scale to scenarios as well as the development of management plans that reflect the risk and safety plans along with appropriate referral pathways
• Work independently and under pressure
• High level of skills that reflect clear written and verbal communication
• Have sound conflict resolution skills
• Have a client centred approach whilst practicing the values of the hospital on a daily basis
• Participate in continuous quality improvement activities

What we offer:

• Relocating? We have a Mental Health Workforce Navigator available to help assist you in your move to Greater Shepparton
• Up to $20,000 incentive payment applies for eligible successful candidates
• Be reimbursed, for rent, childcare, school fees, relocation costs and more
• Enjoy the charm of a relaxed country lifestyle, just an easy 2-hour commute to Melbourne, Victoria
• Easy living with amenities to suit all lifestyles, in a diverse and vibrant culture – Greater Shepparton has it all.

The Victorian Government has allocated funds to support rural and regional Area Mental Health Services (AMHS) to provide incentives to attract workers to roles that are difficult to fill.

The regional mental health workforce incentive grants will support the attraction, recruitment, and retention of new workers to priority positions across state funded mental health services in rural and regional Victoria. This role has been identified as being eligible for an incentive payment of up to $20,000. *Eligibility criteria applies in order to be successful for this financial incentive, contact  for any questions

The new workforce relocation and incentive grants program is being administered by Rural Agency Workforce Victoria (RWAV).

More information including job vacancies and eligibility requirements click here 

Position Description:

Why Work at GV Health?

• Generous salary packaging, subsidised staff parking and discounted leisure memberships
• Flexible work practices and options to purchase additional leave to support work/life balance
• Paid parental leave
• Professional development and study leave to help reach your learning and career goals
• A confidential employee assistance program (EAP) for you and your loved ones
• Social club membership offering a range of events, functions and local community discount
• Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and linguistically diverse backgrounds are encouraged. GV Health has zero tolerance of abuse, bullying and harassment and discrimination in all forms, and is committed to the safety, protection and wellbeing of all children.