Technical Writer

7 hours ago

Melbourne, Australia MYOB Full time

**We are MYOB**

Hi And thanks for stopping by

MYOB is the #originalstartup. Our roots are in finance and accounting software, but today we’re so much more We’re building a business management platform to help more businesses in Australia & New Zealand Start, Survive & Succeed. Our team is continually transforming, inventing and disrupting conventions. We don’t want you to simply ‘fit’ into our already established culture, we want you to add to it, and make it even better This is MYOB.

We're on the hunt for a new Tech Writer to join our Product & Platform Liaison Team. The best online help gives the user exactly what they need, when they need it. We’re a team of talented writers who design effective online help content that speaks the language of our clients. As a technical writer, you’ll help users successfully complete tasks and discover value-adding features. It’s all about making people’s lives easier by saving them time and communicating the right messages.

**The role**

You’ll work closely with our Enterprise product and design teams in a real agile environment to design help that’s clear, helpful and solves real customer problems. Your co-workers will also look to you for guidance on terminology, wording, and language design.

This isn’t just sitting behind a computer and writing instructions. You’ll get to work with all sorts of intelligent, passionate people to help make usable and intuitive products. You’ll also get to flaunt your creativity by explaining new features and delivering a compelling support experience.

**What you'll bring to the role**:

- Professional experience creating online software documentation (we’d love to see your best examples)
- Outstanding skills in crafting plain, user-centric English
- Ability to explain complex concepts clearly and fluently
- Ability to understand users’ real-world, business needs and explain how our solutions can help them
- Flexibility and initiative to work in an agile environment
- Highly creative communication and critical-thinking skills with a strong instinct for challenging conventions
- A curious mind that gets to the bottom of user needs

This role is located in Melbourne, but we're open to any of our office locations.

If you think you were made for this role and you're ready for the next step in your career then we'd love to hear from you

**Our Culture & Benefits**

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
- Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team
- Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
- Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
- A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more
- Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
- Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

LI-Hybrid

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