Agile Practice Manager

**Overview**
- Reporting to the Head of Strategic Portfolio Management this role is accountable for driving the change management of the overall agile transformation roadmap including coaching business leaders to drive the culture change.
You will play a crucial role in driving the adoption of Agile practices and ensuring the best customer experience. You will serve as a positive leader and role model to business leaders and business and delivery teams.
Your primary responsibilities will include leading the BA practice, coaching business leaders, developing materials and visualising artifacts that will assist the wider business in the understanding and adoption of different ways of working.
This role operates at a strategic level, interfacing with and supporting business change and delivery functions to ensure consistent approaches are applied across the enterprise.
- **Key Accountabilities and main responsibilities**
- Operational Management
- Building and maintaining the agile-at-scale competency and talent strategy at the enterprise
- Develop an internal Agile Coaching Capability
- Lead the BA practice, including enabling and supporting the adoption of agile business analysis
- Drive Agile transformation and Way of Working (WoW) changes, fostering a culture of adaptability and agility.
- People Leadership
- Mentor technology and business leaders in Agile principles and practices, driving continuous improvement and high-performance culture.
- Collaborate with stakeholders and technology teams to monitor and resolve risks, issues, and dependencies

**Experience & Personal Attributes**
- Minimum 5 years of experience as an Agile Coach, or in an Agile delivery role.
- Proven track record of successfully leading teams through Agile transformations and WoW changes.
- Experience in coaching and mentoring team members in Agile principles and practices.
- Familiarity with SAFE framework is highly desirable.
- Strong servant leadership skills with the ability to inspire and motivate teams.
- Excellent communication skills and strong interpersonal abilities to collaborate effectively with diverse teams.
- Demonstrated ability to work with internal and external stakeholders to manage risks, issues, and dependencies.
- A focus on value delivery over rigid adherence to processes and tools.
- Experience using tools such as JIRA, Miro for project management and collaboration.
- Professional Scrum Master (PSM) and Certified Scrum Master (CSM) certifications are desirable.

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.