Regulatory Manager

APS 6 - $91,944 - $104,393 per annum plus superannuation
- Biosecurity Operations Division
- Adelaide, SA,Brisbane, QLD,Canberra, ACT,Darwin, NT,Melbourne, VIC,Perth, WA,Sydney, NSW

The Regulatory Manager will assist the department by driving a strong regulatory culture and maturing regulatory practice in the Biosecurity Operations Division’s various operational pathways. Reporting to a Regulatory Specialist (EL1), the Regulatory Manager will be responsible for reviewing and providing regulatory expertise pertaining to biosecurity operational decision-making. The Regulatory Manager will contribute to change, business planning and organisational capability.

**Who we are**
Biosecurity Operations Division delivers nationally integrated biosecurity and imported food regulatory activities to ensure goods, conveyances and travellers meet Australia's import requirements. Division operations include policy and regulatory control setting across imported food and biosecurity risk pathways, as well as the delivery of assessment, inspection, community engagement and contact centre services. The division also partners with industry to improve the delivery of regulatory functions. The division spans a range of regulatory activities that plays a critical role in reducing risk and shaping our nation to become one of the few countries in the world to remain free from the world’s most severe pests and diseases.

Maritime Operations and Regulatory Capability delivers regulatory assessments and inspections of international vessels to ensure compliance with Australis’s biosecurity requirements. The pathway holds responsibility for administering the Infringement Notice Scheme primarily for infringement notices issued in the airport environment. In addition, the pathway also undertakes a range of enabling services on behalf of the Biosecurity Operations Division including recruitment and workforce planning, learning and development, coaching and regulatory capability and workforce management.

The Regulatory Support Team was established in 2022 to assist Biosecurity Operations Division to improve practices, processes and systems to better support biosecurity officers to be confident, capable and curious regulators.

**The Job**
**Providing decision support and building capability**
- Building regulatory capability of operational teams through coaching and shared case examples (e.g. scenario-based role plays).
- Assisting in the development and delivery of projects under the guidance of project lead.
- Using coaching practices to guide biosecurity officers through:
o Defensible decision-making,

o Management of non-compliance.

**Leading and planning**
- Contributing to the promotion of regulatory uplift within the department by researching and interpreting complex legislation and delivering expertise to colleagues.
- Collaborating with internal and external stakeholders to identify opportunities and facilitate cooperation through education to achieve compliance outcomes.
- Facilitating and participating in regulatory forums as appropriate and operational team meetings.
- Providing an escalation point to Compliance and Enforcement Division and/or co-regulators.
- Preparing reports and other documents.
- Managing a fluctuating workload and setting individual priorities.
- Promoting the APS Values and the department’s Core 4 values and behaviours.

**Contributing to the development of policy and decision support material**
- Identifying gaps, inconsistencies and illogical work practices in policy documents and decision support material and referring these for action.
- Providing regulatory input to assist with the development of policy and decision support material.
- Contributing to and developing improvement initiatives and projects.

**Skills and Capabilities**
- The ability to effectively manage information, maintain accurate records and articulate defensible reasons for decisions.
- The ability to communicate professionally with a wide range of people in a regulatory environment, including the ability to tailor communications to different audiences and to deliver a range of written products.
- The ability to work collaboratively and effectively as part of a team and with a broad range of stakeholders.
- The ability to work independently and reach outcomes following consideration of relevant data, risks, legislation and policies.
- The ability to comply with WHS requirements to develop and maintain a safe workplace.

**Knowledge and experience**
- Understanding of the principles of administrative law.
- Understanding of delegations and authorisations.
- Knowledge of regulatory best practice, reporting requirements, Australian and international standards and quality assurance.
- Experience supporting and coaching staff to work collaboratively in a challenging, complex and fast-paced operational environment.
- Understanding of compliance and risk management principles and the intent of the department’s Regulatory Prac