Data Analyst
19 hours ago
Join Australia's fourth largest Telco in an exciting growth phase
- Ability to work from anywhere 3 days a week and 2 from the office
- Do It. Own it. Love it.
**What’s the Opportunity?**
We’re looking for a talented Data & Insight Analyst to join our retail telecommunications & energy business. In this role you will derive commercial, business and strategic insights from your analysis that will support the collections department in achieving its KPI’s.
We’re a small and nimble team, so you will be involved in both hands-on and strategic work. We need someone who is inquisitive, enjoys working across different business areas, and is up for the challenge of creating brilliant business and customer insights & reporting.
**What you’ll be doing day to day**
- Developing and running robust reporting and insights for our collections department - this is predominately done with Tableau.
- Automating and simplifying work allocation processes and development of performance dashboards, aligned with core operational KPI’s.
- Responsible for maintenance of relevant internal and external reporting requirement whilst continually developing operational processes to ensure internal customer support.
- Work with IT / BI teams to optimise current data assets and support development of ‘data lake’ for credit risk & collections department.
**How you work**:
- You are proactive and curious, interested in learning about new things and meeting people from across our business.
- You’re a strategic thinker and self-motivated to deliver your best work in a timely and effective way.
- You relentlessly focus on data analytics and adding value.
- You like the idea of working in a dynamic yet supportive environment where people are encouraged to bring their whole selves to work and reach their full potential.
**What you will bring to the table**:
- You’ll have strong experience working with Tableau and other data and analytics tools with capability in designing and developing visualised solutions.
- Experienced in using reporting and forecasting tools such as well as working with and manipulating complex data sets.
- Be great at engaging and influencing across a diverse stakeholder group to drive outcomes.
- Exceptional communication, negotiation & relationship building skills
**The extra stuff we know you want to know**
***
We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practise work life balance. We high five you on your work anniversary and give you a day off. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more
**Did I hear you say, “Who is Vocus?”**
***
We are a challenger business in the Telco and Energy Industry. We listened to our customers and heard that they wanted more from a network, so that’s what we’ve given them.
- We built the network thanks to our own team of highly skilled fibre engineers.
- We own our network giving us easier, straightforward access.
- We manage our network here in Australia out of our Melbourne offices.
We now have more than 20,000 km of fibre optic cable laid and operational throughout Australia, 5000 on-net buildings connected to our network.
LI-Hybrid
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