Customer Service Representative

2 days ago

Melbourne, Australia Opal. Full time

**Discover Opal....**

Opal is one of Australasia’s leading packaging and paper companies. We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

**Discover the Opportunity**....

This position is a 12-month fixed-term contract located at our Oakleigh site, dedicated to supporting our Specialty Packaging business. The Customer Service Representative will collaborate with the Planning, Production, Dispatch, and Sales teams, delivering outstanding customer service to some of Australia’s top brands.

You will contribute to the success of Opal by:

- Maintain relationships with internal stakeholders i.e. Estimators Team, Sales Team, Warehouse Team, Purchasing Team
- Maintain customer records (including opening of new Customer Account Applications)
- Initiate and maintain regular contact with customers to build and strengthen relationships to secure businesses

**Discover Yourself***

We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have;
- A self-starter who is able to work autonomously
- Highly organised, task oriented and ability to work under pressure
- Strong interpersonal and communication skills - both written and verbal
- Ability to work across multiple platforms such as Microsoft Dynamics and Excel

**Our Opal Values**

**Thinking packaging. Discover Opal.

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